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GENERAL SUMMARY
Instructs new and existing employees of KCATA/RideKC. Responsible for preparing and delivering training to all departments across the agency including proper operations, compliance requirements, and professional development.

ESSENTIAL DUTIES & RESPONSIBILITIES
The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by employees in this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description.

This role may be eligible for remote work on an occasional or regular basis, subject to job requirements, scheduling requirements, onsite operational needs, and manager approval.

1. Provides classroom training. Manages classroom activities and conducts presentations.

2. Develops, creates and maintains relevant training materials. Plans and schedules classes.

3. Provides hands on driving instruction. Communicates rules and regulations of the road. Provides driver safety training and awareness.

4. Monitors performance and hours of student bus operators.

5. Prepares training for the temporary training instructors, schedules and monitors their daily duties.

6. Tracks Learning Management System (LMS) data for compliance and/or safety concerns.

7. Tracks training data; monitors, assesses and interprets test sources and operator surveys to maximize training outcomes and work to reduce preventable accidents.

8. Ensures the training department models and represents the agency standards. This includes following the training department Code of Conduct, and ensuring proper attendance, timeliness, performance, and employee relations.

9. Participates in continuous professional development via both knowledge and train-the-trainer courses for more effective instruction.

10. Supports recruiting evaluations.

11. Other duties as assigned.

SUPERVISORY RESPONSIBILITIES
Work requires providing guidance and the potential to oversee another employee. This position may oversee work quality, training, instructing, and work assignments.

FISCAL RESPONSIBILITY
Position has limited fiscal responsibility. May assist in the collection of data in support of recommendations for departmental budget allocations. May monitor division or program/promotional level budget and expenditures.

MINIMUM QUALIFICATIONS

Required Education and Experience

• High school education or equivalent.
• Preferred at least two years of relevant college-level course work or an Associate’s degree from an accredited college or university in Education, Management, Human Resources, or a related field
• Three (3) to five (5) years of experience in Commercial Driving, Instruction and/or supervision.
• Training experience strongly preferred.
• An equivalent combination of training, education, and experience that provides the required skills, knowledge and abilities may be considered.

Required Licenses or Certifications
Class B Commercial Driver’s License with Air Brake and Passenger endorsements. (If do not possess, must obtain Class B CDL permit and company-paid training will be provided.)

COMPETENCIES FOR SUCCESSFUL PERFORMANCE OF JOB DUTIES

Knowledge of:

• Federal and state transportation laws and regulations
• Principles of mentoring, coaching and training
• Transit service routes, schedules and equipment
• Classroom management techniques
• Learning Management System (LMS)
• Basic driving laws for commercial vehicles and operations
• Passenger safety
• English grammar, spelling, punctuation
• Principles and practices of basic bookkeeping
• Modern office procedures, methods and computer equipment

Skill in:

• Interpersonal skills necessary to develop and maintain effective and appropriate working relationships
• Performing basic mathematical functions such as addition, subtraction, multiplication, division, percentages, and ratios
• Delivering presentations
• Compile, analyze, and interpret complex data
• Leadership
• Project planning and management
• Critical thinking

Ability to:

• Meet schedules and deadlines of the work
• Understand, interpret, and apply laws, rules, regulations, policies, procedures, contracts, budgets, and labor/management agreements
• Accurately organize and maintain paper documents and electronic files
• Maintain the confidentiality of information and professional boundaries
• Communicate effectively orally and in writing.
• Interact professionally with various levels of KCATA employees and outside representatives
• Analyze situations, identify problems, recommend solutions, and evaluate outcomes
• Create and maintain training materials

POSITION TYPE AND EXPECTED HOURS OF WORK

• May work in a normal office environment and/or remote office as approved. Will sometimes be required to work and/or attend meetings or events in public and at all RideKC locations.
• Monday through Friday 8am until 5pm
• Varied shifts including nights and weekends may be required.
• Occasional abnormal hours are expected and required for specific events and to reach all employees.

TRAVEL

• Travel within the metropolitan area is required.
• Occasional travel outside of the region may be required.

WORKING CONDITIONS & PHYSICAL DEMANDS
This position requires occasional exposure to unpleasant environmental conditions and/or hazards and requires medium physical effort. Incumbents may be required to exert up to up to 35 pounds of force occasionally, up to 20 pounds of force frequently, and/or up to 20 pounds of force constantly having to move objects.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EEO STATEMENT
KCATA is an equal opportunity employer.

BENEFITS TO ELIGIBLE EMPLOYEES
Employee is eligible for benefits the first day of the month following employment.

• Health, Dental, Vision, Short-term Disability and Life Insurance
• Accrued Vacation and Sick Leave
• Access to Employee Assistance Program (EAP)
• Total of ten (10) paid holidays plus employee's birthday and a floating holiday
• Retirement Benefits through a Pension Plan

OPTIONAL BENEFITS TO ELIGIBLE EMPLOYEES

• Flexible spending accounts for pre-tax out-of-pocket family healthcare and/or dependent care
• Voluntary and supplementary products (Long- and short-term disability, life insurance)
• 457(b) Deferred Compensation Plan

EMPLOYEE PERKS

• Free gym memberships for employees at KCMO Community Centers or Planet Fitness
• Employee recognition events
• Health and Wellness events
• Tuition Reimbursement

TO APPLY
You may contact Debbie Moore, HR Business Partner, at (816)346-0278 or go directly to the link below to submit application and resume:

https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=7bd3e24e-b803-494f-a51f-054689334d66&ccId=19000101_000001&jobId=439691&source=CC3&lang=en_US