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Why Work at First?

Excellent question! With over 800 locations across our divisions, you will have exponential growth opportunity. Furthermore, because safety is our number one priority, you will work in a safe and positive work environment every day. Lastly, you will receive a competitive benefits package that includes: 401k with company match, paid time off, and a complete insurance plan after 30 days of employment (health, dental, and vision).

Responsibilities of an Assistant General Manager

• Coordinate the dispatching, in service monitoring and turn-in activities involved in daily transit operations.
• Work with the Maintenance Manger to ensure that vehicles dispatched are in proper working conditions.
• Prepare and verify operations payroll.
• Develop manpower requirements for Road Supervisors, Dispatchers, Operators and Service Personnel.
• Coordinate operations personnel selection, recruitment and training with the Safety Manager.
• Assist in developing procedure manuals for Dispatchers, Road Supervisors, Operators and Service personnel.
• Ensure accurate and timely collection and reporting of fare box revenue
• Assist with preparation of annual budget
• Monitor and evaluate Operations’ activities. Included in the evaluation of activities are the following:  Vehicle on time statistics, missed runs, revenue/cost data, total work hours, total pay hours, customer compliant data, accident data, road call data, other operations related functions
• Recommends and disciplines operations, personnel.

What we would like you to possess:

• High School Diploma or equivalent; Bachelor’s degree preferred.
• 5 years minimum experience
• 3+ years of management experience in a large paratransit operation
• Knowledge of paratransit operations, maintenance, and administration.
• Excellent communication skills.

Apply today to join our team

We aspire to have a culture where all people are First. We strive to attract and retain a diverse workforce therefore all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug-free workplace. For candidates applying to positions in San Francisco or Los Angeles California, First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance or Los Angeles Fair Chance Ordinance. First is an equal opportunity employer and by doing so we will sustain and promote an inclusive culture that supports future growth for all.