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Title: Manager, Operations
Company: MTM Transit
Location: Tracy, California
Job Status: Full-time
Job ID: 134889
The Manager, Operations will play a key role in the management, training, and development of staff and implementation of short and long-term strategic processes. Oversee all aspects of the operations staff, primarily the drivers, maintenance, and dispatch staff to ensure that the daily operations and needs of the client are effective, efficient, and are completed based on contractual requirements. Will strive to ensure the safest and highest quality transportation experience for our passengers while operating within the budget of the contract.

This is an MTM Transit position located at our office in Tracy, CA.

  • Oversight of Drivers, Dispatchers and Maintenance employees and their daily performance, to ensure safe, efficient, effective operation, including scheduling, expenditures, attendance and discipline

  • Perform monthly Safety meetings

  • Training, retraining and updates to policies, procedures and safety guidelines

  • Administer, monitor and oversight of Drug/Alcohol program

  • Perform Driver evaluations as required by contract, as well as ADA, DOT, and FTA requirements

  • Communicate regularly with client to ensure positive productive relationship, and to assist them with updates, information, and system upgrades as needed

Minimum Qualifications:
  • High School Diploma or G.E.D

  • Bachelor’s Degree (or equivalent combination of education and experience) in a related field

  • 5+ years of management experience in the Para-Transit or operations

  • Current CDL class B license with Air-brake testing

  • Previous experience working with senior citizens or persons with disabilities

  • Experience supervising hourly personnel in a passenger transportation environment

  • Experience training in a classroom and behind the wheel setting

  • Knowledge of basic safety and training procedures

  • Thorough knowledge of ADA, DOT, FTA regulations preferred

  • Must possess a valid driver’s license

Competency-Based Qualifications:
  • Strong problem solving skills

  • Knowledge of basic safety and training procedures

  • Map reading, two-way radio communication and driving experience preferably in a demand responsive service environment

  • Capabilities as it relates to data analytics preferred

  • Thorough knowledge of ADA, DOT, FTA regulations preferred

  • Ability to maintain high level of confidentiality

What’s in it for you?
  • Paid vacation

  • Holiday Pay

  • Health and Life Insurance Plans

  • Dental and Vision Plans

  • 401(k)

  • Training Development

  • Casual Dress Environment

  • Scholarship Program
*These benefits may not be available at all locations

Equal Opportunity Employer: MTM is an equal opportunity employer. MTM considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law. If you are in need of accommodations, please contact People & Culture at (636) 561-5686 or

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