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This position reports to the Rail Training Manager and will be responsible for the delivery and implementation of regulatory and custom-made training programs focused on Roadway Worker Protection and other regulatory requirements. They will serve as the subject matter expert and will work directly with the Rail Division to deliver high-quality service, meeting and exceeding our customers' expectations.

Distinguishing Characteristics

This position requires an individual with strong instructional knowledge and the ability to deliver transportation technical training classes, that supports achievement of key business objectives through a trained and fully competent workforce. Instructional topics may include non-technical, management, and quality and service reliability programs. This position is designated as Safety-Sensitive under NCTD authority (non-DOT) and will participate in a random testing pool under those guidelines.

Supervision Received and Exercised

This position reports to the Rail Training Manager and will be required to collaborate with and take direction from the Safety Division and the Instructional Design Manager. This position does not have any direct supervisory responsibility but will provide oversight and guidance to Rail Division staff. Further, this position is expected to participate in the sharing of expert knowledge and as a vital member of various training teams that may be instituted.

Working Conditions

Normal working conditions for this position are in both an office and field setting. Business travel may be required periodically between District sites, governmental agencies, consultants' facilities, and other locations as required. Transit operations are 24/7, 365 days per year which requires this individual to work a variety of days and shifts to ensure training is being properly implemented; this includes evenings, nights, weekends, and holidays as needed

EXAMPLES OF DUTIES

Essential Functions

Duties may include, but are not limited to, the following:

Develops and implements training, including curriculum, lesson plans, training materials and testing. Coordinates the development and use of multimedia methods in training as appropriate. Conducts training for employees relative to passenger and hybrid rail operations service delivery. Will serve as back-up to department trainers as needed. Schedules courses and facilitates necessary equipment to be used in the delivery of training courses. Maintains course content accuracy and ensures alignment with current FRA/FTA/CPUC and District rules and regulations. Updates instructional procedures and program content as needed; coordinates with the Instructional Design Manager on program design and delivery methods as needed. Monitors progress of trainees and provides periodic counseling and progress evaluation. Maintains complete and accurate documentation on all facets of training and testing for each student in accordance with District policies and procedures, and as required and mandated by federal and/or law and regulatory authorities. Conducts evaluations, audits, and observations of trainees within assigned work function and proposes improvements to processes and training strategies as needed. Continuously develops and updates personal subject matter expertise regarding work processes, rules, technology, equipment, and other requirements which training is designed to address. Actively participate on cross-functional teams with business partner departments to update expertise. Develops training programs to address operational concerns and deficiencies. Assists in training other areas as needed. Prepares for and participates in FRA, CPUC, FTA, and NCTD audits. Performs other related duties as assigned.

QUALIFICATIONS

Education/Experience Bachelor’s Degree required. Minimum five (5) years prior directly relevant experience in freight railroad, passenger railroad, rail transit, or public transit operating environment. Minimum two (2) years’ experience conducting operations and/or regulatory training in the rail industry.

A combination of experience/skills and education to fulfill the requisite knowledge, skills and abilities for this position may be considered.

Certificates/Licenses

Possess and maintain a California driver’s license, Class C, and a satisfactory driving record for the last five years. Maintain compliance with the District’s policy regarding Conflict of Interest and Ethics. Must be able to qualify and maintain GCOR Qualification on NCTD owned railroad properties. Must be able to obtain and maintain access to Marine Corp Base Camp Pendleton. Must be able to qualify and maintain RWP Qualification on NCTD owned railroad properties.

General Requirements

Strong knowledge of rail passenger service delivery, preferably in the both the commuter and light rail domains. Strong knowledge of FRA, FTA and CPUC regulations. Understanding of federal regulations and inspection timing regulations and APTA safety standards as they pertain to rail rolling stock and operation. Knowledge of industrial safety concepts and program development and application. Ability to create and maintain good working relationships through excellent communication and teambuilding skills, including the ability to engage successfully with both internal and external contacts and the public. Strong communication skills, both verbal and written, including the ability to prepare and deliver clear and concise reports. Strong analytical and critical thinking skills; ability to gather, organize, analyze, and present data to appropriate sources. Demonstrated use of discretion and judgment in execution of duties. Ability to manage and maintain simultaneous, transitional, and emerging priorities. Demonstrated proficiency in computer software programs including the Microsoft Office Suite. Availability by phone and ability to respond in person to system emergencies and system problems at any time and under any weather or time-of-day circumstances.

SUPPLEMENTAL INFORMATION

Physical Requirements

The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee must possess the ability to use the phone and computer for extended periods, manual dexterity to complete clerical functions and work with office equipment and lift equipment up to 50 pounds on a periodic basis. The employee must be able to hear, see, and communicate verbally to exchange information. The employee must be able to physically travel between District locations and other destinations, work in evenings when required, work in hazardous conditions, and negotiate a variety of different and irregular terrain as is typical along a railway right of way. The employee may be subject to fumes, odors, dusts, gases, chemicals. The employee must be able to walk, climb, balance, bend, carry, push, reach, sit, and stand.

Machines / Tools / Equipment

Ability to operate a personal computer and Microsoft Office Suite programs. Ability to operate standard office equipment, including a fax and scanner machine, copy machine, and telephone. Ability to carry and operate a mobile on-call device.

Application Information: All applicants must complete and submit an online application at www.gonctd.com/careers. A job offer is contingent upon the successful completion of a pre-employment drug screen and background check. NCTD is an Equal Opportunity Employer.