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Title: Field Service Technician
Company: BYD North America
Location: Multiple Locations - CA, NJ, WA
Job Status: Full-time
Job ID: 131538
BYD NORTH AMERICA is the world's largest provider of zero-emission renewable energy products and services – including the world’s best electric buses, cars, and trucks, energy storage systems, and solar power systems. As one of the vanguards in the fight against climate change, our organization has experienced tremendous business growth in the past year.

For this reason, we are seeking several Field Service Mechanics/Technicians for our electric buses and trucks for the following locations.
  1. Lodi, NJ

  2. Wenatchee, WA

  3. Long Beach/Anaheim, CA

  4. Downtown Los Angeles, CA

  5. San Bernardino/Fontana/Highland, CA

  6. San Carlos, CA

Perform diagnosis and repairs of warranty related issues; Provide customer interface and reports on field maintenance activities; Respond to customer requests, comments, or complaints as needed; Assist customer with maintenance related issues; Order parts as needed, coordinate repairs, and provide daily Service reports/Parts requisitions as needed; Coordinate new vehicle delivery acceptance with customers in the US; Provide daily status reporting to Customer Service Manager/Supervisor; Follow up with parts clerks for parts availability and ETA.

Knowledge of transit bus maintenance operations and field service support; Minimum of 2 years’ experience; ASE Transit Bus Certifications; Transit bus Technician experience, preferably working in a field service environment; Experienced in bus maintenance and repair; Experience with computer-based diagnostics in bus maintenance operations; Experience with bus Electric drive systems preferred; Ability to travel and work in the Customer’s environment. Weekends, nights, and long hours will occur; Must possess a valid driver’s license in home state and no more than one infraction during previous 3 years; Class B with Passenger Endorsement preferred. If not currently, the ability to obtain.

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