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Located among the Columbia, Yakima, and Snake Rivers in southeastern Washington, Ben Franklin Transit (BFT) is a municipal corporation which provides public transportation services in a 616 square mile area in Benton and Franklin Counties. BFT administration offices are in Richland, which, along with its sister cities of Kennewick, Pasco, and West Richland, make up the Tri-Cities (population 273,100). The area is in the heart of wine country and averages 300 days of sunshine a year, allowing residents and visitors to enjoy a multitude of outdoor activities, including water sports, golf, wine touring and outdoor theater.

BFT is governed by an appointed ten-member board of directors. The overall management of BFT is divided into six departments: Transit Operations, Fleet & Facilities, Human Resources & Labor Relations, Marketing & Communications, Planning & Service Development, and Administrative Services. BFT has a 2019 operating budget of $42,022,300 and a capital budget of $22,012,566. BFT employs 318 full and part-time employees, both union and non-union. BFT provides fixed route service, paratransit (Dial-A-Ride) services to the Public Transit Benefit Area (PTBA), taxi feeder, Trans+Plus Night & Sunday Service, and Demand Response services, as well as connector services for outside of BFT’s PTBA. In 2017, combined ridership for all modes of service totaled 3,301,942.

Under the direction of the General Manager, the Director of Operations is responsible for administering all operational functions of bus transportation, operations control center, field supervision, and training to provide safe, reliable, high quality, and economical transportation services to the area’s customers. The Director of Operations will also be responsible for the fixed route and dial a ride programs, and will continually work to improve and maintain service delivery.

A bachelor’s degree in business administration/management, transportation, industrial engineering, or related field, and 5 years of progressively responsible public transit operations, labor relations, management and supervisory level experience is required. 7 years of experience preferred. Any equivalent combination of education and experience sufficient to successfully perform the essential duties of the job will be considered. Must have a valid Washington State driver’s license at time of hire.

For a complete position profile and to apply online, visit Prothman at https://www.prothman.com/, click on "Open Recruitments" and then click the position title. To apply, click on "Apply Online" and follow the directions provided. For questions, call 206-368-0050. Ben Franklin Transit is an Equal Opportunity Employer. First review of applications: October 13, 2019 (open until filled).