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Title: Director of Labor & Employee Relations
Company: Metropolitan Atlanta Rapid Transit Authority (MARTA)
Location: Atlanta, Georgia
Job Status: Full-time
Job ID: 115481
MARTA is the ninth largest transit system in the U.S. and the largest of its kind in the Southeast that provides bus, rail and paratransit service. As the leading transit provider for the region for over twenty-five years, MARTA has contributed to the development of a booming convention industry and the attraction of numerous businesses and corporations.

There are approximately 4,700 MARTA employees and our employees are our most important asset. This why we hire the best talent we can find and offer opportunities to expand and develop their skills while working at MARTA.

MARTA is seeking to hire:

Director of Labor & Employee Relations

Bachelor's Degree in Human Resources, Business Administration, Industrial Relations, Industrial Management, Behavioral Science or a closely related field required. Must possess eight years of progressively responsible experience with at least four years of management experience within a unionized environment with demonstrated experience in contract negotiations, employee relations and/or conflict resolution. Must have extensive knowledge of labor law and collective bargaining. Transit industry experience and understanding of 13C highly desirable. Strong business acumen and knowledge in supporting function/business units; demonstrated strength in relationship building and consulting skills with success influencing leaders at all levels; strong facilitator, skilled at leading multiple, complex projects; analytical with balanced customer focus/people skills. In lieu of a degree, directly related job experience or any combination of relevant training and experience may be substituted on a year-for-year basis.

INTERVIEW SELECTION PROCESS: The selection process may include one or more components to demonstrate applicants’ knowledge, skills and abilities in job related areas. These may include exercises such as practical demonstrations, written communications, oral interviews and/or competency assessments.

  1. Directly responsible for day-to-day activities related to the integrated functions of the Authority’s labor and employee relations programs and practices.

  2. Develops and administers programs designed to limit and resolve labor and employee relations conflicts, complaints, and non-Title VII complaints using a variety of conciliation/mediation methods and resources in a fair, equitable and consistent manner.

  3. Advises and counsels management and union officials regarding labor/personnel policies and practices, grievances, conflicts, performance disputes and interpretation of the union labor agreement.

  4. Provides performance management guidance to line management (coaching, counseling, career development, and disciplinary actions)

  5. Provides guidance and direction to management during union campaigns, elections or work stoppages

  6. Develops and implements the Authority’s vision for labor and employee relations practices including: the collective bargaining process; establishment of long-range labor strategies which preserve management rights and enhance employee commitment, motivation, and productivity; contract negotiations and administration; grievance processing/resolution; arbitration process and conflict resolution.

  7. Directly oversees and manages the establishment of labor strategies and spearheads all activities related to labor negotiations. Serves as MARTA’s chief negotiator and/or chairperson of the management negotiating team during union contract negotiations and/or collective bargaining efforts. Works with the Department of Finance to determine the financial impact of union and/or management’s proposed recommendations during contract negotiations.

  8. Provides contract interpretation and labor relations policy direction, advice and expertise to management and union officials.

  9. Develops, implements and coordinates labor relations policy and procedure recommendations and updates in conjunction with the Assistant General Manager – Human Resources.

  10. Prepares, summarizes, and/or makes recommendations regarding labor/employee relations policies, procedures, and philosophies as well as management position on specific issues in negotiation/collective bargaining and ongoing contract administration. Monitors and updates work rules and discipline codes for the represented union.

  11. May conduct and/or coordinate grievance hearings making arrangements for appropriate managerial representation. May assist management in the preparation for hearings; prepares briefs for arbitration cases or represents the Authority in arbitration hearings.

  12. Serves on represented and non-represented pension committees and negotiates union pension changes.

  13. Serves as a key member of the Human Resources team ensuring that all labor and employee relations programs, policies and practices adequately support the needs of the Authority and the HR/Business Strategy. This position develops and implements appropriate corrective actions necessary to limit sources of conflict for a workforce consisting of approximately 3,000 represented employees (represented by the ATU, Local 732) and approximately 1,500 non-represented employees.

Supervises five professional staff. Interviews, hires, and develops subordinate personnel; sets standards and evaluates performance of employees; provides feedback, coaches, disciplines, and discharges as appropriate.

Certifications in alternative dispute resolution, mediation, conciliation and negotiation highly desired.

For more information and to apply, please visit our website at

To send an email directly for this opportunity in addition to applying to our website, please email Montressa Lane -

MARTA is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.

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