April 23, 2024
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| Title: | Director of Bus Operations | |
| Company: | Metropolitan Atlanta Rapid Transit Authority | |
| Location: | Atlanta, Georgia | |
| Job Status: | Full-time | |
| Job ID: | 114553 | |
| Website: | http://www.itsmarta.com | |
SUMMARY
Directs the safe and efficient delivery of fixed-route bus service for MARTA, including oversight of the Authority’s bus radio communication center, which serves as the critical 24-hour communication link between all buses and operations. Provides leadership and direction to staff, including general superintendents, superintendents, division dispatchers, radio communication dispatchers, transportation supervisors, and bus operators. Develops and oversees implementation of transportation plans, programs, and procedures to support the Authority’s overall goals, objectives, and strategic plan. Coordinates the activities of Bus Transportation with other departments. Makes recommendations and presentations to the Board of Directors on matters pertaining to the Office. Ensures the staff meets or exceeds the Office’s goals regarding safety, quality, and efficiency. Develops the Office’s annual operating and capital budgets, manages activities within the approved budget, and plans future budget requirements. Represents the Authority to Local, State, and Federal governments and various professional organizations and groups. Ensures compliance with applicable Federal, State, and Local regulations.
ESSENTIAL DUTIES AND RESPONSIBILITIES
SUPERVISORY RESPONSIBILITIES
Directly and indirectly oversees a staff of approximately 1346 personnel (exempt and non-exempt). Primary duty is the successful management of the Office of Bus Transportation, resulting in optimal service. Hires and develops subordinate personnel; sets standards and evaluates performance of employees; provides feedback, coaches, disciplines and discharges as appropriate.
SAFETY RESPONSIBILITIES
Takes every reasonable precaution, given the circumstances, to ensure the protection of employees, patrons, and members of the public. Identifies and informs employees of hazards in the workplace. Determines safe work methods and ensures that employees are notified of new and modified methods and trained on safety policies and procedures. Responds to health and safety concerns of employees in a timely manner.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
Bachelor’s Degree in Business or Public Administration, Transportation, Engineering or a related field. Must have at least ten years of increasingly responsible experience in transit management in the area of fixed route operations within a transit agency or in any comparable public or private organization in a unionized environment. Must have successfully demonstrated the ability to develop and manage operating and capital budgets, training programs, and human relations functions. Directly related experience may be substituted for a degree on a year-for-year basis.
LANGUAGE SKILLS
Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to write speeches and articles for publication that conform to prescribed style and format. Ability to effectively present information to top management, public groups, and/or boards of directors.
MATHEMATICAL SKILLS
Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
REASONING ABILITY
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
CERTIFICATES, LICENSES, REGISTRATIONS
N/A
PHYSICAL DEMANDS
Physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Work is ordinarily performed in a standard office environment.
AMERICANS WITH DISABILITIES ACT
If you are a qualified individual with a disability, you have a right to request that MARTA make reasonable accommodations in order to help you accomplish your work, which must still be performed in all its essential functions.
MARTA is a Drug Free Workplace. Participation in MARTA's Drug & Alcohol Program is a condition of employment. Failure to adhere to MARTA's Drug & Alcohol Program will result in termination. Every MARTA employee is responsible for reading and observing the requirements of the Drug & Alcohol policy. This position has been identified as SAFETY SENSITIVE.
When applying, mention that you saw this opening listed at TransitTalent.com.
Directs the safe and efficient delivery of fixed-route bus service for MARTA, including oversight of the Authority’s bus radio communication center, which serves as the critical 24-hour communication link between all buses and operations. Provides leadership and direction to staff, including general superintendents, superintendents, division dispatchers, radio communication dispatchers, transportation supervisors, and bus operators. Develops and oversees implementation of transportation plans, programs, and procedures to support the Authority’s overall goals, objectives, and strategic plan. Coordinates the activities of Bus Transportation with other departments. Makes recommendations and presentations to the Board of Directors on matters pertaining to the Office. Ensures the staff meets or exceeds the Office’s goals regarding safety, quality, and efficiency. Develops the Office’s annual operating and capital budgets, manages activities within the approved budget, and plans future budget requirements. Represents the Authority to Local, State, and Federal governments and various professional organizations and groups. Ensures compliance with applicable Federal, State, and Local regulations.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Directs the safe and efficient delivery of fixed route bus service for MARTA, including oversight of the Authority’s bus radio communication center, which serves as the critical 24-hour communication link between all buses and operations. The center includes the MARTA Intelligent Transportation System (ITS) component that provides the Automatic Vehicle Locator System (AVL), the Automatic Passenger Counter System (APC), and a direct link to the Georgia Department of Transportation (GDOT).
- Provides leadership and direction to staff, including general superintendents, superintendents, division dispatchers, radio communication dispatchers, transportation supervisors, and bus operators.
- Develops and oversees implementation of transportation plans, programs, and procedures to support the Authority’s overall goals, objectives, and strategic plan. Coordinates the activities of Bus Transportation with other departments. Makes recommendations and presentations to the Board of Directors on matters pertaining to the Office.
- Ensures the staff meets or exceeds the Office’s goals regarding safety, quality, and efficiency.
- Develops the Office’s annual operating and capital budgets and manages activities within the approved budget. Plans and estimates future budget requirements for five and ten year periods.
- Represents the Authority to Local, State, and Federal governments and various professional organizations and groups.
- Ensures compliance with applicable Federal, State, and Local regulations related to service and facilities.
- Performs other duties as required.
SUPERVISORY RESPONSIBILITIES
Directly and indirectly oversees a staff of approximately 1346 personnel (exempt and non-exempt). Primary duty is the successful management of the Office of Bus Transportation, resulting in optimal service. Hires and develops subordinate personnel; sets standards and evaluates performance of employees; provides feedback, coaches, disciplines and discharges as appropriate.
SAFETY RESPONSIBILITIES
Takes every reasonable precaution, given the circumstances, to ensure the protection of employees, patrons, and members of the public. Identifies and informs employees of hazards in the workplace. Determines safe work methods and ensures that employees are notified of new and modified methods and trained on safety policies and procedures. Responds to health and safety concerns of employees in a timely manner.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
Bachelor’s Degree in Business or Public Administration, Transportation, Engineering or a related field. Must have at least ten years of increasingly responsible experience in transit management in the area of fixed route operations within a transit agency or in any comparable public or private organization in a unionized environment. Must have successfully demonstrated the ability to develop and manage operating and capital budgets, training programs, and human relations functions. Directly related experience may be substituted for a degree on a year-for-year basis.
LANGUAGE SKILLS
Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to write speeches and articles for publication that conform to prescribed style and format. Ability to effectively present information to top management, public groups, and/or boards of directors.
MATHEMATICAL SKILLS
Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
REASONING ABILITY
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
CERTIFICATES, LICENSES, REGISTRATIONS
N/A
PHYSICAL DEMANDS
Physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Work is ordinarily performed in a standard office environment.
AMERICANS WITH DISABILITIES ACT
If you are a qualified individual with a disability, you have a right to request that MARTA make reasonable accommodations in order to help you accomplish your work, which must still be performed in all its essential functions.
MARTA is a Drug Free Workplace. Participation in MARTA's Drug & Alcohol Program is a condition of employment. Failure to adhere to MARTA's Drug & Alcohol Program will result in termination. Every MARTA employee is responsible for reading and observing the requirements of the Drug & Alcohol policy. This position has been identified as SAFETY SENSITIVE.