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Title: General Manager
Company: First Transit
Location: Boynton Beach , Florida
Job Status: Full-time
Job ID: 107030
Website: https://apply.firstgroupcareers.com/vacancy/19525/Transit%20Talent/detail
Job Purpose: Initiates, develops, and maintains a successful contract relationship.

Major Responsibilities:
  • Handles all contractual services to include administrative functions, information systems, parts purchasing, and inventory control.

  • Ensures compliance.

  • Ensures services are provided within budget and action plans developed and implemented to improve operational efficiencies.

  • Maintains company and contractual assets (vehicles, facilities, inventories, tools, and equipment).

  • Ensures compliance of local, state, and federal laws and regulation (EPA, OSHA, DOT, ADA, and EEOC).

  • Analyzes, prepares, and develops budgets and forecasts.

  • Negotiates operating budgets and contractual terms with customers.

  • Assesses resource needs, problems, and trends and plans accordingly.

  • Develops action plans to ensure customer retention.

  • Assures a safe working environment.

  • Provides and promotes effective communications with customers.

  • Provides leadership and guidance to develop location and company bench strength.

  • Establishes training goals and requirements for all personnel.

  • Satisfies client, corporate, and contractual reporting requirements and needs.

  • Assists in technical sales support and develops sales leads.


Level of decision making and examples of common decisions made:
  • Develops budgets and forecasts.

  • Negotiates contracts with customers.


Minimum Education & Certifications Required:
  • High School Diploma or equivalent required

  • Bachelor’s degree in Business or related field strongly preferred.

Experience & Skills Required:
  • Minimum 5 years or equivalent experience, three years of which must be within the five past calendar years, in ADA Paratransit operation, at least one of which must have been managing an operation delivering at least 250,000 trips annually.

  • Computer literate with a good working knowledge of Microsoft Excel and Word.

  • Experience with Trapeze Paratransit Management Software, or similar management software.

  • Must have evidence of building solid relationships with supervisors, peers, and subordinates.

  • Excellent communication skills.

  • Demonstrated ability to build and continuously motivate highly effective teams.

  • Successful track record in managing budgets and/or P&L responsibility.

  • Ability to interface with using agencies, directors, elected officials, operators, and all levels of hourly and salaried employees, including senior management.

  • Must be a self-starter able to obtain successful results without supervision.



When applying, mention that you saw this opening listed at TransitTalent.com.