Operations Manager

We’re looking for Operations Managers!

Are you passionate about transit, possess strong leadership abilities and enjoy working with the public? We need you!

Be the DASH difference, apply today.

Compensation & Benefits

• Competitive pay: starts at $98,787.76 annually DOE
• AM and PM Shift Available!
• Hybrid Workplace
• Commuter Benefits (SmartBenefits)
• Parental Leave
• Tuition Reimbursement
• Training and Development opportunities
• Company sponsored events, conferences, and outings.
• Health, dental, and vision insurance, paid life and AD&D insurance, short term disability, plus other supplemental insurance, and support programs
• A generous company 401k contribution
• Paid vacation, sick leave, holidays, and floating holidays

Notice to Current Employees
If you are a current employee at DASH:

• You will not be eligible for consideration at this time if you have been recently promoted/or hired within the past 12 months.
• You must be in good standing* with the company. See details below.

Qualifications

Knowledge, Skills, and Abilities:

• Thorough knowledge of fixed route transit operation principles.
• Knowledge or ability to learn service area, routes, and service.
• Knowledge of transit rules and regulations such as FTA, FMSCA, DOT, and OSHA.
• Basic knowledge of finance management and budgeting.
• Proficient with computers, hardware, and software programs (specifically those related to transit operations) including Microsoft Office (i.e., Outlook, Word, PowerPoint, Excel, Teams etc.)
• Ability to interpret and enforce company policies, procedures, and Collective Bargaining Agreement (CBA).
• Strong ability to collect data and information and disseminate it to others.
• Ability to exercise a high degree of confidentiality and discretion.
• Excellent customer relations and employee motivation skills.
• Ability to establish and maintain effective working relationships with others.
• Ability to make independent decisions within scope of responsibility.
• Ability to communicate effectively orally and in writing; to include providing guidance, mentorship, discipline, and instruction to subordinates.
• Ability to work with City staff, public officials, and outside agencies.

:Emotional, Psychological and Physical Requirements:

Ability to:

• Deal with long hours and high levels of stress.
• Prioritize tasks and complete projects with frequent interruptions.
• Manage and deal with emergency situations.
• Interact with individuals with varying personalities and from diverse backgrounds.
• Interact with the public and maintain composure during difficult times.
• Interact with individuals at all professional levels, internally and externally to the company.
• Attends meetings on a regular basis internally and externally to the company.

Physically:

• Sits frequently for long periods.
• Attend meetings on a regular basis internally and externally to the company.
• Moves throughout facilities, grounds, and the City of Alexandria.
• Lifts light loads at times (<50 lbs.).

Additional/Miscellaneous/Special Requirements:

• Must possess a Virginia, Maryland, or District of Columbia Class A or B Commercial Driver’s License with Passenger and Air-Brake endorsement.
• Acceptable background check upon hire and must be maintained throughout employment.
• Negative pre-employment drug screen results upon hire and as required by the U.S. Department of Transportation (DOT) regulations and TMA policy, throughout entirety of employment.

Education and Experience:

• Bachelor’s Degree or higher from an accredited college or university with major coursework in business or public administration, safety management, organizational development, human resources management, employee or labor relations, or a related field preferred.
• Minimum of five (5) years of direct experience within the Transportation industry or related with a focus on Transit Operations required.
• Minimum of two (2) years of progressive supervisory and administrative experience required.
• Experience in management of fixed route public transit operations required.
• Experience working in a Union environment highly preferred.
• Working knowledge of DOT, FTA, and FMCSA policies and regulations.

Any combination of education and experience equivalent to graduation from an accredited college or university with a bachelor’s degree or higher may be considered in lieu of advanced education requirements.

Terms and conditions apply*

Current employees must be in good standing with the Company.**

**An "employee in good standing" shall mean that (i) Employee meets or exceeds performance expectations; (ii) Employee is not on probation or has received disciplinary action in the past 6 months; (iv) Employee has maintained a favorable safety record for the past 6-12 months (v) Employee receives commendable customer feedback.