Transit Systems 2023-05-18 2023-06-22

Chief Transportation Officer

Bay Area Rapid Transit District (BART)
Oakland, California

Job ID: 149562
Job Status: Full-time

Ride BART to a satisfying career that lets you both: 1) make a difference to Bay Area residents, and 2) enjoy excellent pay, benefits, and employment stability. BART is looking for people who like to be challenged, work in a fast-paced environment, and have a passion for connecting riders to work, school and other places they need to go. BART offers a competitive salary, comprehensive health benefits, paid time off, and the CalPERS retirement program.

The Chief Transportation Officer (CTO) plays a significant role in the San Francisco Bay Area’s primary regional rapid transit system responsible for carrying daily riders and serving 50 stations on over 132 route miles. BART operates 669 vehicles on five routes. During the rush hour, BART’s 62 trains operate as frequently as every 2.5 minutes between the urban core areas within Oakland and San Francisco.

The position’s overall responsibility for the day-to-day performance and operation of the nearly 1100-person Transportation Department. The major responsibilities of this department include rail service delivery and station operations. Rail service delivery includes yard and mainline operations and the Operations Control Center. Train Operators, Stations Agents, Train Controllers and Field Supervisors are the major classifications comprising the Transportation Department. The Transportation Department has an annual operating budget in excess of $190 million.

This senior level leadership position is responsible for coordinating, through professional staff, assigned activities of the Transportation and System Service Department with other departments and outside agencies. The Transportation Department, along with three other departments-Rolling Stock and Shops, Maintenance and Engineering and Operations Planning, constitute the Operations Executive Office of BART.

The CTO is a key member of the Operations leadership team and plays a critical role in accomplishing BART’s overall mission of providing safe, reliable, and convenient public transportation for BART’s daily riders. This position requires someone with proven leadership skills, technical expertise in the provision of rail rapid transit service, a good communicator, problem solver and team player. The CTO must be a strategic thinker capable of identifying and addressing the myriad of future challenges facing the largest regional transit provider in the San Francisco Bay Area.

Essential Job Functions

  • Plans, directs, manages, and oversees all operations and activities related to movement and control of revenue and non-revenue railed vehicles throughout the system, the operation of stations for patron service, District-sponsored bus service, operational support activities.

  • Assumes full management responsibility for all department services and activities including train and station operations, service delivery, central control, and contract bus services; recommends and administers policies and procedures.

  • Manages the development and implementation of departmental goals, objectives, policies, and priorities for each assigned service area.

  • Establishes, within District policy, appropriate service, and staffing levels; monitors and evaluates the efficiency and effectiveness of service delivery methods and procedures; allocates resources accordingly.

  • Plans, directs, and coordinates, through subordinate level staff, the Transportation Department's work plan; assigns projects and programmatic areas of responsibility; reviews and evaluates work methods and procedures; meets with key staff to identify and resolve problems.

  • Cultivates a working relationship with ATU (Amalgamated Transit Union) leaders to understand common issues.

  • Assesses and monitors workload, administrative and support systems, and internal reporting relationships; identifies opportunities for improvement; directs and implements changes.

  • Ensures that non-revenue vehicles are moved through the system appropriately and that all operational facilities and equipment are functioning properly.

  • Directs the operations of various stations throughout the system; ensures optimal station appearance and cleanliness.

  • Oversees the provision of contract bus services and within District service areas.

  • Monitors developments and legislation related to transportation matters, evaluates impact upon District operations; recommends and implements equipment policy and procedure improvement.

  • Selects, trains, motivates, and evaluates assigned personnel; provides or coordinates staff training; works with employees to correct deficiencies; implements discipline and termination procedures.

  • Oversees and participates in the development and administration of the department budget; approves the forecast of funds needed for staffing, equipment, materials, and supplies; approves expenditures and implements budgetary adjustments as appropriate and necessary.

  • Explains, justifies, and defends department programs, policies, and activities; negotiates and resolves sensitive and controversial issues.

  • Represents the Transportation Department to other departments, elected officials and outside agencies; coordinates assigned activities with those of other departments and outside agencies and organizations.

  • Provides staff assistance to the Assistant General Manager, Operations; participates on a variety of boards, commissions, and committees; prepares and presents staff reports and other necessary correspondence.

  • Attends and participates in professional group meetings; stays abreast of new trends and innovations in the field of transit vehicle operations.

  • Responds to and resolves difficult and sensitive citizen inquiries and complaints

Minimum Qualifications

Education: Bachelor's degree in Business Administration, Engineering, Planning, Transportation or a related field from an accredited college or university.

Experience: Seven (7) years of (full-time) professional experience in transit operations management and administration which must include at least two (2) years of managerial experience.

Substitution: Additional professional experience as outlined above may be substituted for the education on a year-for-year basis. A college degree is preferred.

Knowledge of:
  • Operations, services, and activities of a comprehensive metropolitan transit system including service, operations and contracted services and station.

  • Principles and practices, methods, and techniques of planning, organizing, and implementing operational activities of a major metropolitan transportation system.

  • Principles and practices of transportation system operation and administration.

  • Principles and practices of policy development and administration.

  • Principles and practices of contracted bus service contract administration.

  • Operational characteristics of heavy rail vehicles.

  • Principles and practices of budget preparation and administration.

  • Principles of supervision, training, and performance evaluation.

  • Related Federal, State, and local laws, codes, and regulations.

Skill in:
  • Planning, organizing, administering, reviewing, and evaluating a major operational functional area within a comprehensive metropolitan transportation system.

  • Developing and administering departmental goals, objectives, and procedures.

  • Analyzing and assessing policies and operational needs and making appropriate adjustments.

  • Identifying and responding to sensitive community and organizational issues, concerns and needs.

  • Delegating authority and responsibility - Selecting, supervising, training, and evaluating staff.

  • Researching analyzing and evaluating new service delivery methods and techniques.

  • Directing the operations of various stations throughout the system.

  • Managing and overseeing the provision of contract bus services.

  • Preparing clear and concise administrative and financial reports.

  • Preparing and administering large and complex budgets.

  • Working with Engineering to make important procedural decisions.

  • Making key decisions that impact safety.

  • Monitoring real time operations.

  • Settling issues with outside of the grievance process.

  • Communicating with media.

  • Interpreting and applying applicable Federal, State, and local policies, laws, and regulations.

  • Communicating clearly and concisely, both orally and in writing.

  • Establishing and maintaining effective working relationships with those contacted in the course of work.

Learn More/Apply: To obtain more information or to submit a resume and cover letter, please contact Gregg Moser, Principal at K&A, at

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Transit Job Listing - Chief Transportation Officer