Technical Trainer - CDL

Starting pay is $62,500 annually

Trinity Metro has an immediate for a Technical Trainer to provide professional, administrative, and technical support in meeting operator, driver and mechanic training needs. The incumbent researches, recommends, designs, writes, revises, and implements bus/van operations training within the company. The incumbent performs under the direction of the Director of Training. The Technical Trainer performs route checks to determine bus and van safety, as well as monitors operator performance during training.

This position’s responsibilities include:

• Designs, develops, writes, revise, and conducts technical skills training programs for Trinity Metro employees; prepares training manuals and other training materials, including presentations; training videos and programs.

• Trains operators on the topics including, but not limited to CNG; wheelchair tie-down and lift operations, driving buses, vans or paratransit (Access), safety regulations; and customer service. Counsels operators in areas needing improvement.

• Conducts research, confers with management, union representatives, focus groups, and outside sources to assess training needs; makes appropriate recommendations based on assessment of training needs.

• Performs route checks for bus and passenger safety. Monitors the performance and adherence to safety procedures by operators.

• Develops and/or evaluates feedback from participants' training experiences; implements appropriate follow-up; and evaluates and validates the effectiveness of training programs. Recommends appropriate action at the conclusion of the training programs, e.g. graduation, termination, etc.

• Develops and maintains necessary computerized files and records to document course attendance, test results, training materials, etc.; order, creates and maintains stock of training materials.

• Gathers data and writes reports to show correlation between training and on-the-job performance.

• Maintains confidential information.

• May be asked to participate in Trinity Metro’s community activities to promote transit.

• May provide training outside of the organization as requested.

• Responsible for monitoring and directing the daily activity of new operators in the classroom, on the lot or on public roads until they are released from training.

• Performs other duties, as assigned.

REQUIREMENTS
Hold a minimum of a Class B license with Passenger Endorsement

EXPERIENCE
Two years of professional public transit bus or paratransit operation

Two or more years of prior training experience preferred

EDUCATION
High school diploma or GED.

Any combination of experience, training and/or education that provides the required knowledge, abilities, and skills may substitute for the required education.

Trinity Metro is an Equal Employment/Affirmative Action Employer.