Transit Systems 2023-01-11 2023-02-15

Director of Operations

Orange County Transportation Authority
Orange, California

Job ID: 146259
Job Status: Full-time

Why OCTA? Discover work that moves you in a dynamic and innovative setting. Be part of a team delivering Orange County’s transportation network of today and creating a vision for the future. OCTA is the county’s transportation planning commission and public transit operator.

With a focus on safety and accountability, we plan, fund, and implement countywide projects that include bus and rail transit, freeways and express lanes, rideshare, micro-transit, paratransit, active transportation, and environmental programs. We’re passionate about creating a balanced, equitable, and sustainable transportation system that reflects the diverse travel needs of the county’s 34 cities and 3.2 million residents. Our employees rated OCTA as a top workplace in Orange County. Come join us on our mission of keeping Orange County moving.

The Director of Operations is responsible for planning, directing, and evaluating all areas of bus and paratransit operations in accordance with Board policy, and for providing highly complex and responsible direction for multiple transit departments and administrative programs. The successful candidate accomplishes critical business outcomes for assigned transit departments and advances the agency’s goals and objectives. Working with the COO, she or he plans, directs, and evaluates the activities of multiple direct staff and contracted departments serving fixed-route operations, paratransit and mobility management programs, and scheduling and bus operations support.

He or she should have the strong communications skills necessary for maintaining positive working relationships with boards, community groups, and members of the public on a wide variety of complex and multifaceted bus and paratransit operations issues. The candidate should have knowledge of the principles, policies, and practices of transit management and administration; budget administration, capital planning, and contract management; and be familiar with federal and state laws, rules, regulations, and collective bargaining agreements. The candidate will develop and implement policies by utilizing principles of leadership, team building, motivation, and conflict resolution.

Any combination of education and experience equivalent to a bachelor’s degree in business administration or a related discipline and a minimum of eight years of transit management experience, primarily with fixed-route operations and paratransit services is desired. Preferred skills include working experience in contract management and five years of experience equivalent to a director or department manager position.

OCTA is an equal employment opportunity employer that recruits, hires, and promotes qualified people without regard to race, color, religion, creed, ancestry, national origin, age, sex, pregnancy, gender, gender identity and/or expression, sexual orientation, marital status, medical condition, disability, genetic information, military and veteran status, or other legally protected status.

To be considered, go to, select the Director of Operations OCTA listing, and upload a letter of interest, resume, salary expectations, and four to five professional references, preferably supervisory, that include each reference’s name, title, email, phone, and relationship to you. OCTA values equal opportunity at all levels — diverse candidates are encouraged to apply. Thank you for your interest in an exciting career with OCTA!

For additional information on this position, contact KL2 Connects LLC’s Christian Kent at

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Transit Job Listing - Director of Operations