Transit Systems 2022-06-10 2022-07-15

General Manager

First Transit
Fargo, North Dakota

Job ID: 143531
Job Status: Full-time

First things First: Who are we?
First Transit seeks a seasoned public transit leader to head up First Transit’s Fargo, North Dakota operation. First Transit is a proud, long-time partner to MATBUS, serving the Fargo/Moorhead, area for over 25 years. Matbus provides both fixed route and paratransit operations. Candidates should have hands-on experience in both transit location management and transit operations with direct experience in computerized transit management systems.

The Fargo/Moorhead area is one of the fastest-growing areas in the upper Midwest. As the largest city in North Dakota, Fargo is a cultural center and is home to North Dakota State University and a regional medical hub. With proximity to both North Dakota prairies and the Minnesota lakes region, there are a wide variety of recreational opportunities available in proximity to Fargo/Moorhead, adding to the overall quality of life in the region.

About the Position

  • Handles all contractual services including operations, administrative and functions, information systems and provides oversight of safety, training, and maintenance departments as well.

  • Ensures compliance with all company procedures and policies.

  • Ensures services are provided within budget and action plans developed and implemented to improve operational efficiencies.

  • Maintains company and contractual assets (vehicles, facilities, inventories, tools, and equipment).

  • Ensures compliance with local, state, and federal laws and regulations (EPA, OSHA, DOT, ADA, and EEOC).

  • Analyzes, prepares, and develops budgets and forecasts.

  • Assists with negotiating operating budgets and contractual terms with customers.

  • Assesses resource needs, problems, and trends and plans accordingly.

  • Develops action plans to ensure customer retention.

  • Assures a safe working environment.

  • Provides and promotes effective communications with customers.

  • Provides leadership and guidance to develop location and company bench strength.

  • Establishes training goals and requirements for all personnel.

  • Satisfies client, corporate, and contractual reporting requirements and needs.

  • Assists in technical sales support and develops sales leads.

  • Minimum 5 years of recent (within the last 5 years) fleet management/maintenance leadership experience.

  • Minimum of 5 years of leadership experience. Demonstrated ability to build and continuously motivate highly effective teams.

  • Successful track record in managing budgets and/or P&L responsibility.

  • Must have evidence of building solid relationships with supervisors, peers, and subordinates.

  • Excellent communication skills.

  • Ability to interface with using agencies, directors, elected officials, operators, and all levels of hourly and salaried employees, including senior management.

  • Must be a self-starter able to obtain successful results without supervision.

First for a Reason

We offer competitive compensation and benefits (which vary based on role, location, and business), including physical and mental health initiatives, medical/dental/vision, 401(k), and paid holiday/vacation.

Diversity & Inclusion
Because we’re stronger together, we aspire to have a culture where all people are First. We’re committed to providing an inclusive and diverse working environment for everyone every day.

Professional Advancement
Start here. Go far. We believe in promoting from within, which means tremendous opportunities for you, thanks to our strong presence across North America. In addition, our 18-month Aspiring Manager Program prepares future leaders at First Transit.

Extensive Training
Build skills and knowledge in such areas as safety and security, injury prevention, technology and equipment, and job efficiency.

Community Service & Impact
Go where opportunity meets community. Our customers are at the heart of everything we do. As the face of First Transit and First Vehicle Services in your community, you’ll have a positive impact on others.

Apply today and get your career on the road with First Transit!

We aspire to have a culture where all people are First. We strive to attract and retain a diverse workforce therefore all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug-free workplace. For candidates applying to positions in San Francisco or Los Angeles California, First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance or Los Angeles Fair Chance Ordinance. First is an equal opportunity employer and by doing so we will sustain and promote an inclusive culture that supports future growth for all.

When applying, mention you saw this listing on

Transit Job Listing - General Manager