Transit Systems 2022-05-02 2022-06-06

Service Planner

Utah Transit Authority
Salt Lake City, Utah

Job ID: 142852
Job Status: Full-time

Do you want to work in a role where you can influence your community in a tangible way? Do you want to work in a collaborative environment to keep our communities moving forward and united? Are you looking to join an industry that continues to move forward at the speed of a moving train? Our Service Planning team wants you to join their team as a Service Planner to effect real change in the community and how community members interact with us and one another using our various transit services!

As our Service Planner, you will:

  • Locate and quantify viable transit travel markets using industry-accepted analytical methods.

  • Define service alignments and service levels.

  • Determine the effectiveness of existing services in meeting the expectations of target markets.

  • Evaluate business/consumer practices of key entities (e.g. employers, developers) that could diminish the potential impact of service investment.

  • Analyze policies and practices that guide the service development process.

  • Assist with project management activities.

  • Assist in the administration of the bus stop program within an assigned geographical area.


  • Bachelor’s degree in Urban Planning, Economics, Business, Math or a closely related field required.

  • Three years related work in transit planning, such as an Assistant Service Planner.

  • Must have a valid Utah driver's license with no more than 4 moving violations in the past three 3 years; cannot have more than 1 violation of driving under the influence of alcohol or any drug within the last 10 years.

  • Intermediate proficiency in MS Word and Excel

  • Intermediate skills in Trapeze reports

  • Geographic Information Systems (GIS)

  • Customer Comment Module; Statistical and database software

  • Strong verbal and written communications skills

  • Determine the most efficient distribution of limited resources

  • Think analytically, Perform detailed work, Apply new ideas to solve problems

  • Work independently or as a team member, and cooperatively with customers and the public, even in controversial situations.

  • This job requires regular and predictable attendance.
- OR -

an equivalent combination of relevant education and experience.
[UTA reserves the right to determine the equivalencies of education and experience.]

  • Medical with a low deductible, Dental, Life, Vision, and Disability Insurance with a flexible health spending account

  • 22 accrued days of PTO (13 vacation days and 9 sick days) including 12 additional holidays off/year

  • 457 Retirement plan, with a Retiree Medical Account

  • Pension plan, which fully vests after 5 years of employment

  • Employee health and wellness program including a free on-site clinic and with no cost to employees, their spouses, and their dependents

  • Training development and career advancement opportunities

  • Education tuition reimbursement

  • Free transit passes for all employees, their spouses, and their dependents under the age of 23

  • Free on-site fitness facilities and discounts to Vasa Fitness

  • Other discounts and memberships with various community partners.

Pay Rate: $59,671.04 or more dependent on experience

Close Date: Open Until Filled


When applying, mention you saw this listing on

Transit Job Listing - Service Planner