Transit Systems 2021-11-15 2021-12-03

Senior Data Analyst

Company: New Orleans Regional Transit Authority View more listings
Location: New Orleans, Louisiana
Job Status: Full-time
Job ID: 136942


SALARY RANGE: $50,513.00 - $72,132.00 Annually

CLOSING DATE: 12/3/2021

Non-Represented Employment Opportunity

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The Regional Transit Authority gets people moving around New Orleans. Our transit services bring hard-working commuters to their jobs, students to their schools and fun seekers to entertainment, shopping areas and restaurants. We provide mobility to residents of the city as well as tourists, taking them to and from their hotels to historical neighborhoods and countless attractions. RTA’s system includes five streetcar lines, 34 bus routes, two ferry routes and paratransit services. Our passengers take more than 19 million rides every year.

Director of Data Science

Data Analyst


  • Supervises and manages a team and/or management processes including the full range of management duties

  • Recruits, interviews, hires, and appraises employees (performance evaluations) on their productivity

  • Delegates and oversees the daily workflow of the department

  • Motivates, guides, mentors, and coach employees on their development

  • Recommends to senior management internal promotions and changes including discipline and terminations of employees in accordance with company policy

  • Performs other related duties as assigned

The Senior Data Analyst is a member of the Transportation Data Science Department and supports and the RTA in applying complex data techniques to reporting, performance, and analysis of the RTA’s operations and the urban environment in which it operates.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
  • Gather and manage data related to pedestrian safety.

  • Develop reports and work directly with Operations to produce dashboards and data-driven tool-kits to improve performance.

  • Understand and anticipate the needs of multiple stakeholders to properly support the department’s mission with data and be able to produce actionable reports in a timely manner.

  • Produce internal documentation around the data sets, systems, and processes available to and used by RTA.

  • Develop data-driven tools for different teams and departments within the RTA.

  • Produce reports, dashboards, and data visualizations in Microsoft Power BI and Microsoft Excel for internal and external reporting.

  • Create documentation on critical data sets available to RTA, both internally and externally, and determine best accessibility.

  • Record processes and best practices for data analysis in the realm of public transportation.

  • Execute SQL queries on RTA SQL databases for analysis and store them as stock queries.

  • Filter and clean data using a variety of software, recording both the processes and steps.

  • Work with other departments to locate and define new process improvement opportunities and prioritize business and information needs.

  • Use data to run a variety of analytics models to help drive decision-making for both tactical and strategic purposes, including assessments of existing service modules and process improvement.

  • Perform analysis of trends on technical data or other information (Fixed route / maintenance) that may have an impact on an area of the business.

  • Create operational reports for presentation to management for Operations and Maintenance meetings. Heavy concentration on data content and visual presentation required.

  • Develop and implement goals, objectives, policies, procedures, work standards, and internal controls.

  • Handle competing priorities to identify urgent and critical priorities relating to business needs.

  • Contributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of RTA are carried out
  • Performs other job related duties in keeping with the goals and objectives of RTA.

  • Solid attention to detail and able to detect errors.

  • Excellent organizational and documentation skills.

  • Strong analytical skills with ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.

  • Aptitude and desire for learning, particularly in the development of technical skills.

  • Demonstrated ability and readiness to learn new software applications and provide support.

  • Possess analytical mindset with ability to seek creative ideas and solutions.

  • Ability to work on an individual project for extended periods of time independently or in a team setting.

  • Excellent verbal/written communication skills with strong presentation and storytelling skills.

  • Outstanding interpersonal skills and an ability to work and communicate well with colleagues and external stakeholders.

  • Demonstrated ability to exercise good judgment and demonstrate creativity in making and applying decisions.

  • Demonstrated ability to prepare comprehensive reports and correspondence.

  • Self-motivated and initiates action.

  • Excellent time management skills and ability to handle competing priorities to identify urgent and critical business needs.

  • Solid Microsoft Word and Microsoft Power Point skills are required.

  • Comprehensive knowledge of Excel, SQL, Power BI or any combination of the three is a plus.

  • Read, write, speak, and understand English

Bachelor's Degree (or similar training) in Urban Planning, Urban Studies, Political Science, Public Administration or Policy, Transportation Planning, Economics, Business, or similar field of study.

One (1) to four (4) years’ experience or training in transportation, urban planning, public administration or policy, and/or community engagement with ability to build and expand upon skill level based on data analysis capabilities and skills.

A combination of experience and/or education that provides the required knowledge, skills, and abilities to perform the essential functions of the position. Additional experience, as outlined below, may be substituted for required education on a two-for-one-year basis.

A typical combination includes:
Two (2) years of progressively responsible experience in: public transportation; public administration or policy; community outreach, engagement, or advocacy; racial and social equity and justice; urban planning; or a similar profession.

  • A valid Louisiana Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.

  • Must provide proof of being fully vaccinated with the COVID-19 vaccine before start date.

  • Must submit to criminal background check, the results of which must meet hiring criteria for the role.

Prolonged periods of sitting at a desk and working on a computer. Must be able to lift up to 15 pounds at times. (The company to determine if the position is a safety sensitive position.)

NORTA is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. All employment decisions are based on job-related standards and must comply with the principles of equal employment opportunity.

This classification is at-will and the incumbent serves at the pleasure of the hiring authority. This job specification is not to be construed as an exhaustive list of duties, responsibilities, or requirements.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Transit Job Listing - Senior Data Analyst