Transit Systems 2021-07-08 2021-08-08


Company: Pierce Transit View more listings
Location: Lakewood, Washington
Job Status: Full-time
Job ID: 132903

Note: This recruitment will remain open until the position is filled. The hiring authority reserves the right to make a hiring decision at any time. It is in the applicant's best interest to submit materials as soon as possible. Application screening will take place weekly and will begin on Monday July 19, 2021.

Pierce Transit is an independent municipal organization, dedicated to fulfilling the mission of improving people's quality of life by providing safe, reliable, innovative, and useful transportation services that are locally based and regionally connected.

We are currently recruiting for a technically proficient and detail oriented professional with seasoned expertise in transit scheduling to fill the highly specialized role of Scheduler on our Planning team in Lakewood.

The individual selected for this position will carry out the complex work of developing customer driven, cost efficient transit route schedules and operator schedules. They will also monitor current schedules and operations, and will make recommendations and/or implement changes as needed to ensure Pierce Transit is positioned to provide optimal service to our community.

The Scheduler plays a key role in support of the agency's mission. The ideal candidate will be adept at multi-tasking, have exceptional interpersonal skills and will derive satisfaction from bringing multiple data points together to create business solutions. Some of the regular duties will include:

  • Preparing detailed designs of transit route schedules including new services and revisions to maximize efficiency in the use of resources using HASTUS software.

  • Supporting the development of point-to-point running times for each route based on analysis of field observations,

  • Developing bus route schedules that are responsive to customer needs, reliable, and appropriately connected to the balance of the route network.

Essential Functions
The following functions are not intended to serve as a comprehensive list of all duties performed in this classification, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.
  • Prepares final route schedules, driver assignments, driver route pages (paddles), and produces all information for a driver shake-up.

  • Develops vehicle assignment (blocking) schemes to minimize vehicle use and improve customer service.

  • Develops operator assignments that are cost effective and attractive to the work force (run-cutting) and fall within the restrictions of the collective bargaining agreement.

  • Prepares all necessary materials to post an operator shake-up and implement a service change including driver paddles.

  • Supports the development of point-to-point running times for each route based on analysis of field observations, CAD/AVL run time and on-time performance reports, operator feedback, transit signal priority data.

  • Working with the Planner Analyst/Data Specialist, prepares reports on passenger volumes and running time information.

  • Conducts field observations to obtain information on passenger volumes, running times, and connections.

  • Develops bus route schedules that are: responsive to customer needs, reliable, and appropriately connected to the balance of the route network.

  • Surveys proposed routes for safest, most efficient route and analyzes and suggests alternate routes when appropriate.

  • Develops route pattern variants and itineraries using HASTUS software.

  • Conducts detailed analysis of driver or passenger complaints about schedule connections, reliability and timing and recommends and implements changes as required and fall within the restrictions of the Collective Bargaining Agreement.

  • Responds to emails and meeting requests in a timely manner.

  • Collaborates with team members on solving issues proactively.

  • Employs quantitative problem-solving skills and software tools to produce optimal solutions.

  • Demonstrates regular and predictable attendance.

  • Performs other related duties as assigned.


Two (2) years' employment at Pierce Transit with an exemplary work record, or two years of work experience where the primary duties included transit scheduling utilizing scheduling software.

  • Experience in the development and design of transit route schedules.

  • Experience with scheduling software and relevant technology platforms. Experience with programming languages, software applications development, and/or relational databases.

Knowledge of and skill in applying:
  • Principles and practices of public transit scheduling and the components of general transit operations;

  • Agency operating rules and procedures;

  • Operator work rules stipulated by the Collective Bargaining Agreement;

  • Pierce County areas and roads;

  • Word processing, scheduling and other computer software

Skill in and ability to:
  • Focus on attention to detail;

  • Proficiently operate a personal computer and relevant software packages;

  • Employ basic math skills;

  • Use oral and written communication in a clear and effective manner;

  • Integrate self into a team environment;

  • Participate in joint problem solving and decision making;

  • Pass a training course on transit scheduling.

Supplemental Information

Education Requirements
Any required education must come from an accredited college or university whose accreditation is recognized by the U S Department of Education or the Council for Higher Education Accreditation (CHEA) or foreign equivalent.

Application Instructions
To be considered for this vacancy you must apply online:

The online application must include a chronological work and/or education history covering ten years.

Applicants must also attach a cover letter stating how they meet the qualifications for the position in order to be considered.

At least 3 professional references to include a recent or current supervisor with names, email addresses and current phone numbers.

Carefully review your application for accuracy, spelling and grammar before submitting.

Please ensure that your work history has been updated to include employment end dates as applicable.

The initial screening of applications will be solely based on the information provided in the supplemental questions and the content and completeness of the "work experience" and "education" sections of your application at

A resume will not substitute for completing the "work experience" section of the application.

All information may be verified and documentation may be required.

For questions regarding this recruitment or assistance with the application process, please contact Pierce Transit Employee Services @ 253-581-8095 or

If you are having technical difficulties creating, accessing or completing your application, please call NEOGOV toll-free at (855) 524-5627 or email

Pierce Transit Is An Equal Employment Opportunity Employer
Pierce Transit has a strong commitment to the community we serve and our employees. As an equal opportunity employer, we strive to have a workforce that reflects the community we serve. No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class.

Pierce Transit's Equal Employment Opportunity (EEO) policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.

Application Instructions
To be considered for this vacancy, you must apply online:
The online application must include a chronological work history and/or education, applicants (A resume will not substitute for completing the employment history section of the application)

A letter of interest that clearly describes how you meet the qualifications as listed for the position and why you find the position of interest in order to be considered.

At least 3 professional references to include a current or recent supervisor with names, phone numbers and email addresses.

Applicants are also required to attach a copy of one writing sample and one communications plan example from your portfolio to showcase your ability to perform the functions of the position.

Transit Job Listing - Scheduler