Transit Systems 2020-12-31 2021-01-22

Transit Projects Coordinator

Company: City of Asheville View more listings
Location: Asheville, North Carolina
Job Status: Full-time
Job ID: 128684

Salary: $44,849.71 - $53,819.65 Annually

Closing Date: Jan. 22, 2021, 5:00 p.m.

About Us
The City of Asheville is dedicated to providing quality service for the residents and visitors of our beautiful city, nestled in the Blue Ridge Mountains of western North Carolina. Asheville, NC is a thriving mountain city that has a culture enriched in diversity.

The City of Asheville values and respects a diverse community, workforce and ideas, and is committed to promoting an equitable, fair, and just employment environment. Our organization seeks to create and provide access and opportunities to employees, residents and visitors to fulfill their potential through inclusive engagement practices. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, sexual orientation, age, disability, genetic information or veteran status.

About Asheville
Asheville is a vibrant and dynamic city that is praised for its quality of life, being a travel destination, its music and food scene, and its proximity to amazing outdoor amenities. All within a three-block area in downtown Asheville, locals and tourists alike can admire art deco architecture, catch an original play, dine al fresco, shop at independent boutiques, sip on a beer from our many microbreweries, choose from all kinds of cuisines, watch an artist at-work, play to the beat in a lively drum circle, browse some of the nation’s best independent bookstores, and more. On the outskirts of town, the surrounding Blue Ridge Mountains and French Broad River offer an outdoor respite from the hustle and bustle of the city’s core.

As the county seat of Buncombe County, Asheville serves as a hub for Western North Carolina relative to manufacturing, transportation, healthcare, banking, professional services, and entertainment. With approximately 90,000 and an area of 45.2 square miles, Asheville is the eleventh largest city in North Carolina.

It’s easy to see why makers and doers, adventurers, creatives, families, professionals and people of all backgrounds enjoy visiting and living in Asheville. After you explore our region first-hand, we guarantee you’ll want to make Asheville your home.

Get to know Asheville by watching this short video

About our Opportunity

We invite you to apply to join our team as a full-time Transit Projects Coordinator in the Transportation Department within the Transit Planning Division. The purpose of this position is to perform project coordination, data management and analysis, community engagement, grant administration support, federal regulatory compliance, and general support activities of the Transit Planning Division. The Transit Projects Coordinator will provide direct support to the Transit Planning Manager for all projects related to transit planning and operations of the City's transit system, Asheville Rides Transit (ART).

This position will be heavily involved in the implementation of the 2018 Transit Master Plan, and will have the opportunity to help shape the future of transit in Asheville. Major projects that the Transit Project Coordinator will facilitate include:

  • Implementation of multi-year $1.0 million federal grant project focused on area-wide bus stop improvements.

  • Planning, design, and construction of a major expansion of the Downtown Transit Center.

  • Short-term and long-term planning to locate and construct a new transit maintenance garage.

  • Assisting with Transit Master Plan implementation, including monitoring and evaluation of new service improvements, and preparing and implementing master plan recommendations as budget allows.

Work Schedule:
Monday - Friday 8:30 AM - 5:00 PM; total of 37.5 hours per week. Some weekend and evening work is required for public meetings and special projects. This position qualifies for Compensation Time. Hours worked beyond 37.5 hours per week, will be counted toward Compensation Time, which may be used as paid leave, up to a certain amount which is based on years of service.

Flexible schedule arrangements may be requested.

Essential Duties & Responsibilities

Primary Duties and Responsibilities:
  • Utilizing an array of transit software applications to perform various types of transit service analysis, including the evaluation and forecasting of service delivery, developing route alternatives, performing land use and demographic analysis to evaluate route alternatives or infrastructure improvements, designing and conducting rider surveys, preparing trend analysis, examining problems to develop strategies to address community needs.

  • Utilizing various transit data systems and software to communicate real-time transit data, digital signage messaging and alerts, text message alerts, and bus headsign messages.

  • Communication and public engagement, including developing presentations and reports regarding key transit performance measures, service changes and improvements, and serving as a liaison to the Transit Committee and other Committees and Commissions as needed; lead and implement public engagement activities to obtain feedback from riders.

  • Representing the Transit Planning Division in the development review process. Review new development projects for impacts to the transit system, and make recommendations for improvements.

  • Supporting the Transit Planning Manager with operations contractor oversight by providing reports and data on schedule adherence, missed trips, completed revenue hours, etc.

  • Assist with compilation and submission of required transit data to FTA for compliance purposes.

  • Coordinating with ART Operations Staff to modify schedules and routes as needed.

  • Managing contracts by writing bids, RFP's and RFQ's to meet local, state and federal requirements.

  • Researching funding opportunities and assisting the Transportation Grants Coordinator with developing and managing grants.

  • Research and report on transit innovations and industry trends.

  • Assisting with transit procurement and ensuring that all federal and state requirements are followed.

  • Work closely with other departments and with ART on various transit capital projects, including bus shelter installations and improvements, facility renovations, and rolling stock procurement.

  • Coordinate with other departments and ART regarding roadway closures and detours.

  • Perform website updates and assist in posting and sending rider alerts.

  • Serve as a staff liaison to the Transit Committee.

  • Supporting the Transit Planning Manager on projects as needed.
Supplemental Functions:
  • Performing other similar duties as required.

Education & Experience

  • Bachelor's degree in Urban Planning, Transportation Planning, Transit Planning, or related field is required. One (1) to three (3) years of related work experience preferred, including GIS and/or analytical experience, is not required, but is preferred.

  • Experience with graphic design or ability to update maps and schedules with Adobe Design Suite is not required, but is preferred.

  • Familiarity/experience with following transit-related software programs, such as: Trillium, Remix, Swiftly, SPSS, etc. is not required, but is preferred.

Licensing/Certifications (not required but preferred):
  • ADA in transit

  • Basics of Transportation Planning

  • Transit Service Planning
Applicants with equivalent experience and/or education may be considered.


  • Thorough knowledge of theoretical and practical aspects of the analytical, technical or professional discipline.

Skills & Abilities:
  • Ability to interpret, process and use complex workplace data and graphics with abundant information and/or challenging presentations including detailed charts, tables, graphs and forms and/or complicated diagrams or maps.

  • Ability to conduct comprehensive research on organizational policies and procedures, best practices and innovative techniques.

  • Ability to compile data into a formal report or recommendation shared with others and often verbally presented.

  • Ability to think creatively for the primary purpose of increasing efficiency and effectiveness.

  • Ability to communicate effectively in spoken and written form.

  • Ability to research program documents and narrative materials, and develop reports from information gathered.

  • Ability to analyze situations to pinpoint problems and assist with solving problems or identifying sources of obstacles.

  • Ability to develop and maintain effective working relationships as required by work assignments.

  • Ability to work independently with limited supervision.

  • Ability to analyze and interpret policy and procedural guidelines and to apply this understanding to tasks.

  • Ability to bring resources together to resolve a problem or provide a solution.


Final Applicants are subject to Pre-employment Drug Screening and Background Check.

The City of Asheville is an Equal Opportunity Employer that does not discriminate in employment or the provision of services on the basis of race, color, creed, religion, national origin, age, disability, sexual orientation, gender (including pregnancy), gender identity or expression, or familial status.

Transit Job Listing - Transit Projects Coordinator