Governmental Agencies 2020-11-19 2020-12-11

Manager, Bus Transportation

Company: San Mateo County Transit District View more listings
Location: San Carlos, California
Job Status: Full-time
Job ID: 127149

Salary: $1,913 – $2,870 per week ($99,511 - $149,267 estimated annual)

This posting has an application deadline of Friday, December 11, 2020.

The San Mateo County Transit District is the administrative body for public transit and transportation programs in San Mateo County, California: SamTrans bus service, including Redi-Wheels paratransit service, Caltrain commuter rail service and the managing agency for the San Mateo County Transportation Authority. The District transports approximately 32 million customers a year and is one of the nation’s top transit agencies. We look forward to continuing our leading role in meeting the transportation challenges of the future.

The Manager, Bus Transportation reports to the Director, Bus Transportation, and is responsible for overseeing bus transportation services for San Mateo County Transit District (SamTrans).


  • Ensure that operating schedules meet service needs, are in compliance with the Collective Bargaining Agreement, and meets cost-effective staffing management standards.

  • Ensure customer’s issues are promptly and effectively addressed.

  • Manage bus transportation staff, in accordance with the Collective Bargaining Agreement, and the Personnel Policies and Procedures Manual.

  • Participate in the development of standard operating procedures that define and govern specific administrative and operational business practices.

  • Coordinate bus transportation activities with Maintenance, Scheduling, Training, Human Resources, Communications, and other departments.

  • Supervise staff, hire, mentor, and take appropriate corrective and/or disciplinary action. Ensure EEO policies and procedures are followed. Participate in selection of staff. Coordinate staff training and professional development. Establish performance objectives. Monitor and evaluate employee performance.

  • Review and approve operating schedules for regular bus operators, the extra-board, and assigned vehicles, along with bidding practices.

  • Ensure compliance with local, state, and federal regulations, safety practices and programs, and the Collective Bargaining Agreement, in order to provide efficient and safe bus transportation services.

  • Oversee accident investigations and the administration of consumer reports, and take appropriate corrective action, including training and discipline

  • Conduct hearings and resolve grievances

  • Manage Cost Center Budget

  • Administer the Attendance Control Program and the Reasonable Accommodation Program

  • Counsel employees on the Employee Assistance Program

  • Serve as the SamTrans representative to local schools, the community, and customers for quality provision of transportation services, and to address and resolve service-related issues

  • Manage employees under the terms of SamTrans’ collective bargaining agreements

  • Evaluate job performance of staff which also includes the professional development of staff through the identification of on-the-job and other professional development opportunities

  • Perform all job duties and responsibilities in a safe manner to protect one’s self, fellow employees and the public from injury or harm. Promote safety awareness and follow safety procedures in an effort to reduce or eliminate accidents

  • Perform other duties as assigned

Sufficient education, training, and experience to demonstrate the knowledge and ability to successfully perform the essential functions of the position. Development of the required knowledge and abilities is typically obtained through but not limited to:
  • Associate’s degree in business management, public administration, transportation management, or closely related field. Additional experience may be substituted for the education on a year for year basis.

  • Six years of full-time progressive experience working in public transportation operations.

  • Two years of supervisory experience in public transit.

  • Possess a valid California driver’s license with a safe driving record

  • Experience managing attendance, discipline, corrective action, and labor relations

  • Ability to understand, interpret, and apply labor/management agreements is desirable

  • Effective oral and written communication skills

  • Proficient in the use of Microsoft Office Suite

To apply for this position, please visit our website at and follow the related application instructions.

The San Mateo County Transit District (SamTrans) is an Affirmative Action/Equal Opportunity Employer.

Transit Job Listing - Manager, Bus Transportation