Transit Systems 2020-11-12 2020-12-01

Manager, Medical Compliance

Company: DART (Dallas Area Rapid Transit) View more listings
Location: Dallas, Texas
Job Status: Full-time
Job ID: 127021

Apply by 12/1/2020

All applicants must apply online at

Section: Risk Management Admin
Division: Headquarters
Department: Finance
Pay Grade: 120 / Salary commensurate with experience and education
Job Code: 0206A
FLSA/EEO: Exempt/Official Administrators

This position is responsible for administration and oversight of DART's Substance Abuse Program and Medical Compliance Program.


  1. Responsible for the development, implementation, management and compliance of DART's Substance Abuse Program and Medical Compliance Program in accordance with DART policies and procedures and DOT/FTA regulations. Ensures agency, service agent and safety-sensitive contractor compliance with the requirements and procedures of DOT/FTA regulations.

  2. Chief liaison to the DOT and FTA on drug and alcohol testing matters. Coordinates FTA inspection audits.

  3. Manages contractual agreements between DART and the service agents who perform DOT/FTA drug and alcohol test collections, laboratory testing, Medical Review Officer and Substance Abuse Professional functions and monitor for compliance.

  4. Interprets related laws and rulemaking related to drug testing, collection procedures, alcohol testing,laboratory procedures, Medical Review Officer and Substance Abuse Professional requirements. Provides comprehensive analysis of regulatory changes and presents to senior management. Develops, implements, and revises agency policies and procedures to ensure compliance.

  5. Manages medical examination process for pre-employment, DOT recertification, 90-day absence and medical surveillance.

  6. Interviews, selects, supervises, develops, trains, motivates, evaluates, counsels and disciplines support staff.

  7. Counsels and advises management regarding compliance and disciplinary practices related to areas of responsibility.

  8. Works with appropriate human resources staff to ensure that the AEM and HEM Manuals are updated to reflect revisions to DOT/FTA regulations. Confers with appropriate FTA staff to obtain clarification on unclear issues. Provides training to educate DART management and employees regarding policies and regulations.

  9. Develops annual section budget and acts as Contracting Officers Technical Rep on contracts with service agents. Approves related invoices for payment.

  10. Acts as agency representative in DOT/FTA inspections/audits and at industry association meetings. Acts as subject matter expert on grievances, arbitrations and Trial Boards. Monitors and evaluates the efficiency and effectiveness of service delivery methods and procedures; prepares a variety of reports, makes changes as required.

  11. Performs other duties as assigned.

Note: An equivalent combination of related education and experience may be substituted for the below stated minimums excluding High School Diploma, GED, Licenses, or Certifications.
  1. Bachelor's degree from an accredited college or university in Business Administration, Human Resources,Psychology, Sociology or related field.

  2. Six (6) years related experience working with substance abuse programs and extensive knowledge of Federal laws regulating substance abuse program to include three (3) years supervisory/management experience.

  3. Current Substance Abuse Program Administrator (C-SAPA) or Drug and Alcohol Program Administrator(CDAPA) certification required.

  4. Valid Texas A, B, or C drivers license, no Driving While Intoxicated (DWI) conviction within the last sixty(60) consecutive months, not more than one (1) DWI on driving record, and not more than three (3)convictions of moving violations within the last thirty-six (36) consecutive months in order to operate DART non-revenue vehicles.

  5. High level of analytical ability to find solutions to complex legal, interpersonal, professional, technical, and administrative problems.

  6. Ability to be dedicated to meeting the expectations and requirements of internal and external customers. Gets first-hand customer information and uses it for improvements in products and services. Acts with customers in mind. Establishes and maintains effective relationships with customers and gains their trust and respect.

  7. Ability to write clearly and succinctly in a variety of communication settings and styles. Can get messages across that have the desired effect.

  8. Ability to step up to conflicts, seeing them as opportunities. Read situations quickly. Good at focused listening. Can hammer out tough agreements and settle disputes equitably. Can find common ground and get cooperation with minimum noise.

  9. Ability to blend people into teams when needed. Creates strong morale and spirit in his/her team. Shares wins and successes. Fosters open dialogue. Lets people finish and be responsible for their work. Defines success in terms of the whole team. Creates a feeling of belonging in the team.

  10. Ability to provide challenging and stretching tasks and assignments. Holds frequent development discussions.Is aware of career goals for each direct report. Constructs compelling development plans and executes them. Is a people builder.

  11. Ability to accurately scope out length and difficulty of tasks and projects. Sets objectives and goals. Breaks down work into the process steps. Develops schedules and task/people assignments. Anticipates and adjusts for problems and roadblocks. Measures performance against goals. Evaluates results.

  12. Ability to use rigorous logic and methods to solve difficult problems with effective solutions. Can see hidden problems. Is excellent at honest analysis. Looks beyond the obvious and does not stop at the first answers.

Reports to AVP Risk Management

Works in an environment where there is minimum exposure to dust, noise, or temperature. Maybe moderately exposed to unpleasant working conditions to include dust, noise, temperature, weather, petroleum products, and chemicals while visiting DART's operating facilities, assuming incumbent is observing all policies and procedures, safety precautions and regulations, and using all protective clothing and devices provided.

Note: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. The statements are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may perform other duties as assigned.

DART is proud to be an Equal Employment Opportunity Employer, supporting diversity in the workplace. M/F/D/V

Transit Job Listing - Manager, Medical Compliance