Transit Systems 2019-11-05 2019-12-10

Road Safety Inspector

Company: Access Services View more listings
Location: El Monte, California
Job Status: Full-time
Job ID: 117384

Do you enjoy working outdoors? Access Services is seeking a skilled Road Safety Inspector. When you join Access Services, you can expect a fast-paced environment, ongoing assignments to improve paratransit service, and you will find a cohesive and committed workforce environment.

The Road Safety Inspector is an essential contributor to the Operations team at Access Services. Reporting to the Senior Road Safety Inspector, the Road Safety Inspector is largely responsible for conducting driver observations, assisting contractors and customers in emergencies, collision and incident investigations, safety evaluations, audits of driver post-accident training, and monitoring trips to and from events. This position performs critical road safety investigations, ensures drivers possess training qualifications, and makes recommendations to ensure Access drivers possess road safety competency.

Operations is a vital branch at Access Services and is largely responsible for maintaining transit abilities. The Road Safety subdivision monitors six regions throughout LA County. When joining the Operations team at Access Services your contributions will directly enhance the safety of our riders and drivers alike.


Access Services, a local public entity, is the Los Angeles County Consolidated Transportation Services Agency ("CTSA") and administers the Los Angeles County Coordinated Paratransit Plan ("Plan") on behalf of the County's 45 public fixed route operators (i.e., bus and rail). Pursuant to the Plan, Access facilitates the provision of complementary ADA paratransit services to certain persons with disabilities as required by 42 U.S.C. §12143 under the name "Access Paratransit." Paratransit is an alternative mode of flexible passenger transportation that does not follow fixed routes or schedules.

Access Services headquarters is located in METRO's Division 9, El Monte Station. The new El Monte Station, which opened on October 14, 2012, was expanded to more than double its size, with a two-level bus terminal station with 29 bays. The state-of-the-art facility, the largest west of Chicago, is a major regional transfer center serving 22,000 Metro, Foothill Transit, El Monte Transit and Greyhound passengers daily, with the potential to accommodate nearly twice that capacity. The El Monte Station connects the San Gabriel Valley to Downtown LA and the rest of the Metro bus and rail system via the Metro Silver Line. Additionally, adjacent to the El Monte Station a new development, Gateway Plaza, is in the construction process and will be a complex combining residential and commercial spaces. Transportation, shopping, and dining – all within short walking distances.

Mission: Access Services promotes access to all modes of transportation and provides quality and safe ADA paratransit service on behalf of public transit agencies in Los Angeles County.

Vision: Access Services serves the community as the leader in promoting accessible and innovative transportation solutions. We accomplish this vision by:

  • Leading the national dialogue as an advocate for universal access to transportation.

  • Partnering with other entities to secure alternate funding sources and legislation that expands transportation options.

Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is on Monday, November 25, 2019, at 8:00 AM. Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date.

The selection process will consist of a minimum of an oral interview. Tentative Interviews are scheduled the week of December 2, 2019.

Examples of Duties
Duties may include, but are not limited to, the following:
  • Conduct collision and incident investigations and monitor contractor investigations.

  • Monitor safety-related issues in the field for investigation and resolution.

  • Coordinate missing passenger activities in the field.

  • Conduct safety evaluations for passenger pick-up and drop-off locations including stands.

  • Conduct vehicle safety inspections, and when appropriate, order unsafe vehicles out of service.

  • Coordinate risk management requirements with contractor.

  • Under extreme circumstances, transport customers to their destination.

  • Monitor contractor road supervisor's response to collisions and incidents.

  • Monitor drivers in the field per Standard Operating Procedures and SmartDrive trends.

  • Investigate passenger complaints related to safety.

  • Audit driver post-accident training completion.

  • Attend and participate in driver safety meetings at contractor locations.

  • Attend and participate in monthly Safety Steering Committee meetings.

  • Perform other duties as directed by the Senior Road Safety Inspector or Management.

  • Work closely with internal staff and contractor staff.

  • Participate in emergency/disaster preparedness drills and assist in actual emergency/disaster response activities.

  • Document all monitoring and auditing activities in reports, memorandums, presentations, emails, etc. as directed.

  • Distribution of work location will be 90% in-the-field and 10% in-office.

  • Work hours and days will range within the 24-hour, 7-day a week, 365-days a year operation.

Typical Qualifications
A combination of education, experience, and training that has provided the necessary knowledge, skills, and abilities is required for entry into the classification. Reasonable accommodations to enable qualified individuals with disabilities to perform the essential functions may be made. A typical combination includes:

Education: High school diploma or equivalent required. An associate's degree in public administration or the completion of 60 units of college coursework from an accredited college is desirable.

Experience: Five (5) years of experience in public or community transportation, transit or paratransit contract administration or direct transit operations; two (2) years of driving revenue service; and at least one (1) year experience as an on-the-field Road Supervisor. An equivalent combination of education and experience may be considered.


At the time of application:

A current, valid, and non-restricted California Class C Driver License is required. Additionally your established driving history must be clear of the following:
  • Suspensions for any reason within the past five (5) years;

  • Have no more than three (3) points within the past five (5) years; and

  • No two (2) point violations.

  • No accidents which applicant contributed to cause within 3 years from your application date.

  • Have appeared in court as required.
Prior to appointment to the position:
  • Candidates must provide proof of a California Class C Driver License.
Upon appointment to the position:
  • Required to maintain a valid California Class C Driver License.

  • Completion of (or ability to complete within the first three months in the position) of National Incident Management System (NIMS) ICS Certifications in the following courses: 100, 200, and 700.

  • Transportation Safety Institute (TSI) Certification in Train-the-Trainer Driver Training is preferred.

  • Completion of (or ability to complete within the first six months in the position) the Transportation Safety Institute (TSI) Certification in Fundamentals of Collision Investigation.

  • Safety Sensitive position – subject to Drug & Alcohol random testing.


Knowledge of:
  • Standard business operating software, including word processing, spreadsheet, and database programs.

  • Handheld radio devices and radio protocol.

  • Defensive driving and vehicle safety.

  • Customer service, sensitivity and empathy etiquette.

Skill to:
  • Operate a motor vehicle in a safe manner utilizing defensive driving tools and techniques.

  • Operate various types of standard office equipment including a personal computer and related software.

  • Employ use of ODB sensor and readings upon vehicle inspections.

Ability to:
  • Evaluate situations, identify problems, and exercise sound independent judgment within established guidelines.

  • Effectively and accurately, analyze data and information using established criteria in order to determine consequences, identify alternatives, and draw logical conclusions.

  • Communicate clearly and concisely, both orally and in writing.

  • Establish and maintain courteous and effective working relationships with staff, management, and others encountered in the course of work.

  • Interpret, explain, and apply pertinent policies, procedures, and standards.

  • Plan, organize, and prioritize projects and tasks in order to meet strict deadlines.

Supplemental Information

Application Procedure: All applicants are required to complete and submit Access Services application form online. Resumes or faxed copies will not be accepted in lieu of the online application. To apply, click on the "Apply" link located at the top of this page. New users must create an account first.

Selection Procedure: Applicants will be screened and evaluated for relevant training and experience. Only those applicants determined to be among the most qualified may be invited to participate in the selection process. The selection process may consist of any combination of written, performance, and/or oral appraisal exams. Examination parts will be weighed according to their relevancy to the job performance criteria. Applicants passing the selection criteria will be placed on an eligibility list. Eligible lists may exhaust at any time.

Vacancy information: The resulting eligible list will be used to fill vacancies as they occur. Eligible lists may expire or exhaust when the eligibility pool is insufficient to draw from.


Pre-employment: All potential employees are required to successfully pass a post offer pre-employment medical examination (which will include a drug/alcohol screening) and satisfactory results from an administrative screening.

Immigration and Reform Control Act: In compliance with the Immigration and Reform Control Act of 1986, Access Services will only hire individuals who are legally authorized to work in the United States. Access Services does not provide sponsorship.

E -Verify: Access Services is an E-Verify employer. E-Verify is an internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of newly hired employees in the United States. Access Services does not sponsor H-1B or related work visas.

An Equal Opportunity Employer: Access Services is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, Access Services will provide reasonable accommodations to qualified individuals with disabilities

The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands: The position requires constant sitting and occasional walking and standing. The employee is expected to talk and hear, with staff, vendors, and the public in person and by telephone. Specific vision abilities required by this job include close vision and the ability to adjust focus. The employee uses hands to operate, finger, handle or touch office equipment; and reach with hands and arms. The employee bends, stoops, or squats to access, place and retrieve files, supplies and records, and reaches, lifts, and move records and documents weighing up to 20 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus to read and operate office equipment as necessary during the course of the work assignments.

Mental Demands: Employees are regularly required to use written and oral communication skills; read and interpret data; use math and mathematical reasoning; analyze and solve problems; learn and apply new information; perform highly detailed work on multiple, concurrent tasks; meet intensive and changing deadlines and interact with staff, customers, vendors, contractors, and the public.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job:

Noise Level: The noise level in the office environment is usually quiet or moderately quiet; at or below 85 decibels. In the course of employment, employee may visit service provider or other contractor's premises, which may include limited exposure to outdoor weather conditions, or fumes or airborne particles from motor vehicles.

Note: The statements herein are intended to describe the general nature and level of work being performed by employees to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, skills, or abilities required of personnel so classified.

Transit Job Listing - Road Safety Inspector