Transit Systems 2019-10-31 2019-12-05

Senior Transit Planner Scheduler

Company: Transdev Services Inc. View more listings
Location: Garden City, New York
Job Status: Full-time
Job ID: 117311

Nassau Inter-County Express (NICE Bus) is the public transit network in Nassau County, NY. One of the largest, most productive suburban systems in the country, we record 85,000 average weekday boardings across Nassau, Queens and Suffolk counties. Since 2012, NICE has operated as a public-private partnership between Nassau County and Transdev Services, Inc., the largest private operator of passenger transit in North America. Based in Garden City, NICE’s unique model enables us to leverage the speed, ingenuity and talent of the private sector to plan, schedule and deliver safe, reliable public transit service to the riders and communities we serve.

In a few short years, NICE’s Planning & Scheduling team has established itself as a dynamic force driving the industry forward. We combine a strong foundation of planning principles and transit operations knowledge with passion and drive to engineer superior transport products and services.

Our team’s recent accomplishments include:

  • 1st U.S. transit agency to adopt Optibus, a cloud-based, next generation schedule optimization software

  • Launched Great Neck Buzz, an innovative Microtransit demonstration project, in less than 8 months

  • Set up our Operations team to deliver the agency’s best on-time performance in 5 years

We expect to continue blazing a trail ahead while remaining focused on essentials of transit operations planning, such as ensuring scheduled service matches demand, maintaining sufficient running time for our Operators, and providing appropriately spaced bus stops. The Planning and Scheduling team is also collaborating on exciting projects such as partnering with Nassau County to connect the Nassau Hub development to the transit network; working with the MTA to launch its highly anticipated next fare-payment system; and connecting with global Transdev teams to study corridor and system service redesigns.

As a Senior Transit Planner / Scheduler, you will play a central role on our team.

  • Gather and analyze a wide range of data such as ridership, boarding, alighting, passenger load, ride check, Automatic Passenger Count (APC), Automatic Vehicle Locator (AVL), traffic, schedule adherence and running times.

  • Develop and maintain efficient fixed and dynamic transit routes and schedules and develop associated costs for them.

  • Plan new routes and services; analyze existing services and recommend changes.

  • Conduct and analyze data from field observations.

  • Meet with drivers and operations teams to diagnose and understand operational issues and plan for fixes to resolve those issues in subsequent schedule adjustments.

  • Analyze data related to the number of drivers and available equipment for optimum use of resources and set parameters for run cuts to achieve efficiency and meet budget constraints.

  • Prepare operating schedules; perform computerized trip building, blocking, run-cutting and rostering functions, ensuring compliance with service standards and CBA rules.

  • Assist in producing public timetables and operating documents.

  • Maintain and upload GTFS / schedule data to Google and other third party apps.

  • Interface with our client, corporate teams and strategic partners regarding a wide variety of regional and national transportation and planning activities.

  • Assist in other planning and scheduling activities as assigned.

We are searching for a resourceful, motivated problem solver who can work successfully as part of a team and independently, and has:
  • A Bachelor’s Degree preferred; additional years of experience may substitute on a year-for-year basis.

  • At least 2-4 years of experience in Urban Planning, Transportation Planning, Transit Operations or a closely related industry.

  • Sharp analytical, observational and critical thinking skills and excellent attention to detail.

  • A demonstrated interest in transit/mobility, data and geography.

  • Strong technical abilities in GIS, Microsoft Office and overall comfort with technology.


Our ideal candidate would also have:
  • Working knowledge of Trapeze, Hastus, Optibus or other transit scheduling software.

  • Experience with Title VI and/or NTD reporting requirements.

  • Experience as a Bus Operator or Transit Dispatcher, preferred but not required.

The physical demands described here are representative of those that must be met by the employee to successful perform the essential functions of this job. Reasonable accommodations may be made to enable individual with disabilities to perform the essential functions.
  • 85% of work is accomplished indoors and in air conditioned or well ventilated facilities.

  • 15% of the work may be in the field, interacting with the public & exposed to the weather.

  • Work is accomplished in an office or in a cubicle space equipped with a telephone and computer.

  • The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen.

  • Successfully pass pre-employment (post offer) background check and drug screen.

For more information, please visit our website at

Transit Job Listing - Senior Transit Planner Scheduler