Governmental Agencies 2019-11-24 2019-12-25

Manager, Operations Planning (Bus)

Company: San Mateo County Transit District View more listings
Location: San Carlos, California
Job Status: Full-time
Job ID: 116972

Salary: $2,117 – $3,175 per week ($110,089 – $165,134 estimated annual)

This position is Open Until Filled.

The San Mateo County Transit District is the administrative body for public transit and transportation programs in San Mateo County, California: SamTrans bus service, including Redi-Wheels paratransit service, Caltrain commuter rail service and the managing agency for the San Mateo County Transportation Authority. The District transports approximately 32 million customers a year and is one of the nation’s top transit agencies. We look forward to continuing our leading role in meeting the transportation challenges of the future.

Job Summary:
The Manager, Operations Planning reports to the Director, Bus Transportation and is responsible for planning and scheduling of the District's fixed-route bus services for the San Mateo County Transit District (SamTrans).

Examples of Essential Functions:

  • Manage the scheduling process for District fixed-route bus service, and plan new service and/or changes in existing service.
  • Oversee service planning and route evaluation studies that are generated in response to short and long range transit plans.
  • Develop run cuts using HASTUS, Trapeze, or other similar scheduling software.
  • Serve as a member of the Service Planning Committee.
  • Supervise Staff. Hire, mentor and take appropriate corrective and/or disciplinary action. Ensure EEO policies and procedures are followed. Participate in selection of staff. Coordinate staff training and professional development. Establish performance objectives. Monitor and evaluate employee performance.

Examples of Duties:
  • Forecast and develop runs for daily assignment of bus operators.
  • Direct field staff in the collection of fixed-route data (ride checks, maximum load point checks, and on-time performance).
  • Develop and make adjustments to route services using data analysis from marketing research data, statistical reports, passenger counts, consumer complaints and information from citizen groups.
  • Analyze and approve the economic viability of routes, by preparing passenger, cost, and revenue projections.
  • Set-up transportation schedule for special events.
  • Review Caltrain rail service schedules, and coordinate connecting services to rail network.
  • Make presentations to the SamTrans Board of Directors, local political boards, community groups and various private and public agencies.
  • Prepare the run book, frequency book, summary sheets, and design route maps.
  • Evaluate job performance of staff which also includes the professional development of staff through the identification of on-the-job and other professional development opportunities.
  • Perform all job duties and responsibilities in a safe manner to protect one’s self, fellow employees and the public from injury or harm. Promote safety awareness and follow safety procedures in an effort to reduce or eliminate accidents.
  • Perform other duties as assigned.

Minimum Qualifications:
Sufficient education, training and experience to demonstrate the knowledge and ability to successfully perform the essential functions of the position. Development of the required knowledge and abilities is typically obtained through but not limited to:
  • Bachelor’s degree in Business Administration, Finance, Public Administration or a closely related field.
  • Five (5) years of full-time experience performing bus scheduling, and two years performing run cutting.
  • Three (3) years’ experience supervising staff.

Preferred Qualifications:
  • Working knowledge of HASTUS, Trapeze or similar scheduling software is desirable.
  • Experience making presentations to boards, community groups, and various private and public agencies.
  • Must be able to communicate effectively, both orally and in writing.

To apply for this position, please visit our website: and follow the related application instructions.

The San Mateo County Transit District (SamTrans) is an Affirmative Action/Equal Opportunity Employer.

Transit Job Listing - Manager, Operations Planning (Bus)