Transit Systems 2019-03-04 2019-04-08

Deputy Executive Director - Operations Support Services

Company: Sound Transit View more listings
Location: Seattle, Washington
Job Status: Full-time
Job ID: 109713

How would you like to work for a progressive, well-funded multi-modal transit agency in the beautiful U.S. Northwest? KL2 Connects LLC has been retained to fill three senior positions that have emerged through a reorganization addressing Sound Transit’s rapid expansion.

Named by Kiplinger's as one of the 10 Best Cities for the Next Decade, Seattle is an exciting place to live. The city and surrounding region are home to spectacular natural resources; a diverse and engaged population, and a wealth of cultural, educational, arts, entertainment, sports, and other amenities.

Sound Transit’s commuter rail, light rail, and bus network is rapidly expanding as voters have passed initiatives totaling over $75B. The agency is in the initial stages of implementing the most recent initiative. With $53B approved by voters, its ambitious 25-year-plan will result in new stations opening in 2021, 2022, 2023, 2024, 2030, 2031, 2035, 2036, 2039, and 2041. Sound Transit is at an exciting point in its history and is seeking three industry leaders to play key roles in its future.

If your career has prepared you to succeed in a complex, challenging, and professionally rewarding business environment, contact us at your earliest opportunity. The annual salary range for each position is $145k-$225k and includes an excellent benefits package.

The Deputy Executive Director of Operations Support Services will lead Sound Transit’s Customer Service, Service Planning, and Data Management and Business Analysis functions. Reporting to the Executive Director, Operations, the winning candidate will apply financial and performance analysis acumen in directing Sound Transit’s regional data systems operation; ensuring that Operations Business Management and support services meet agency standards for all modes; developing and executing a plan that optimizes internal/external data collection, analysis, and reporting; and leading the development of all regional service plans.

The winning candidate will possess strong communication and leadership skills, as well as extensive multi-modal transit or large corporate entity knowledge. He/she will have experience leading teams in fulfilling data management objectives and will provide data management and warehousing leadership to the Executive Team. This position requires a bachelor's degree (MBA preferred) in business administration, transit/transportation planning (service planning), engineering, public administration, finance, or a closely related field; ten years of experience managing transit/transportation operations and support services; and eight years of staff supervisory, budgetary, and management responsibility. An equivalent combination of education and experience may be considered.

This is an excellent opportunity with a progressive agency that offers attractive compensation, benefits, and relocation. Sound Transit values equal opportunity and diversity at all levels — women and minorities are encouraged to apply. To be considered, go to, select the appropriate listing, and upload a letter of interest, resume, and 4-5 professional references (preferably supervisory). If you have additional questions please contact Paul Muldoon at

Transit Job Listing - Deputy Executive Director - Operations Support Services