Transit Systems 2018-07-30 2018-09-03

Director of Operations

Company: Omnitrans View more listings
Location: San Bernardino, California
Job Status: Full-time
Job ID: 105979

Omnitrans is the southern California-based public transit agency serving the San Bernardino Valley, providing safe, reliable, affordable, friendly and environmentally responsible transportation. Omnitrans currently operates local and express bus routes as well as sbX rapid bus transit service, OmniGo hometown shuttle service, and Access, a paratransit service for the disabled. View Omnitrans Quick Facts, or review Omnitrans Publications.

Established in 1976 through a joint powers agreement, Omnitrans has an employee base of 650 and a fleet size of 189 vehicles. Carries approximately 16 million passengers each year throughout its 480-square mile service area, covering 15 cities and portions of the unincorporated areas of San Bernardino County, operated with 40-foot buses and 30-foot buses; deluxe 60-foot articulated CNG vehicles with onboard WiFi, power outlets and bike racks; circulator service; curb-to-curb; special transportation; travel training program of volunteer drivers and finally the Redlands Passenger Rail Project, a nine mile rail project will provide true transportation choice and is projected to begin in 2020. Operated by Omnitrans. Major destinations within the Omnitrans service area include transportation centers, medical centers, educational facilities, shopping malls, business parks, and community centers.

Cities within 15 miles of Omnitrans include: Colton, Loma Linda, Rialto, Highland, Grand Terrace, Bloomington Redlands, Fontana, Riverside, Yucaipa, Glen Avon, to name a few. Other major cities near Omnitrans include: Anaheim, Santa Ana, Los Angeles, and more. Take Metrolink from Irvine and get to the office in just under an hour!


Reporting to the Chief Executive Officer, the Director of Operations plans, organizes, coordinates and manages the daily transportation operations by performing the following duties personally or through subordinate supervisors.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Effectively plans, organizes, directs, and coordinates the functions and staff activities for area of responsibility.
  • Evaluates, counsels, and directs Operations Department Staff. Provides guidance, assistance, and direction for employee activities and projects. Empowers subordinate managers to lead divisions effectively and efficiently while consulting operations work units. Accounts for variances and implements any necessary corrective action.

  • Develops and executes strategies and resolutions for major financial issues in the annual budget cycles and long-range planning. Oversees the development and recommendations for approval and administration of fiscal budgets; directs and monitors expenditures in accordance with the approved budgets. Recommends ways to enhance operation effectiveness, contain costs, and improve efficiencies.

  • Monitors various performance indicators; analyzes, develops and implements solutions to service performance and personnel problems. Recommends new or revised routes, schedules and levels of service in accordance with the Short Range Transit Plan.

  • Evaluates all functions of operations to ensure compliance with established standards and regulations, efficiency of service delivery, and ensures that expenses are consistent with operating budgets.

  • Guides the agency as a participant in labor negotiations; assists in developing and implementing negotiation strategies; presents and clarifies negotiation issues with executive management. Communicates agency actions to bus operations team members during union campaigns, elections, and work stoppages and implements any activities in accordance with legal and agency mandates.

  • Demonstrates the leadership skills and qualities necessary to inspire and motivate the Department staff to achieve established goals and objectives.

Manages subordinate managers who supervise employees. Is responsible for the overall direction, coordination, and evaluation of this unit. Also directly supervises non-supervisory and clerical employees. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Bachelor’s degree (B.A.) from four-year college or university in administration, transportation or related field and four to seven years experience in transit operations, with at least four years of increasingly responsible supervisory experience or any equivalent combination of education and experience.

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, employees, clients, customers, and the general public.

Ability to work with mathematical concepts such as probability and statistical inference. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference and volume.

Must be familiar with current operating systems, software, and programs.

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to analyze statistical data accurately, draw sound conclusions and make appropriate decisions or recommendations.

Possession of or ability to obtain a valid Class A or B California driver’s license with air brake and passenger endorsements and a valid Medical Examiner’s Certificate. A good driving record is required.

Knowledge of transit operations. General knowledge of vehicle design, operation and maintenance. Knowledge of Federal and State public transportation regulations and the Americans with Disabilities Act. Knowledge of accident, complaint and claims investigation procedures. Knowledge of public organizations and their administration. Ability to evaluate the progress of the transit services. Ability to communicate effectively both orally and in writing. Ability to effectively supervise subordinates.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel; climb or balance; and talk or hear. The employee is occasionally required to stand and walk. The employee must frequently lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

TO APPLY, please click on this link to view the complete position description and to submit your resume and letter of interest for consideration. Resumes received by AUGUST 17, 2018 will receive first consideration. Open until filled. Confidential inquiries are encouraged and should be directed to: Daphne Le Blanc, Principal/CEO - TALENT SEARCH CONSULTANTS LLC 818.399.5787

Transit Job Listing - Director of Operations