Transit Systems 2018-07-02 2018-08-06

Project Manager

Company: Transportation Concepts View more listings
Location: Redondo Beach, California
Job Status: Full-time
Job ID: 105306

Department: Transportation-Redondo Beach

Supervisor: Director of Operations

Oversees the day-to-day performance of the Transit Division, i.e., safety, on time performance, vehicle reliability, driver performance/productivity/appearance and adherence to sound operational practices that meets contractual requirements and budget restraints by performing the following duties personally or through subordinate supervisors.

Direct Reports

  • Supervisors

  • Dispatchers

  • Training

  • Drivers

  • Maintenance Manager

  • Utility

Position must demonstrate the following work values:
  • Safety – Safety always first

  • Integrity – Honesty and professional ethics.

  • Customer Satisfaction – To exceed the customer’s expectations

  • Teamwork – Working with others towards a common goal

Ability to:
  • Operationally, visualize long term.

  • Direct the overall operations of major organizational functions.

  • Analyze the operation and then implement a strategy which leads to a more productive and effective operation.

  • Determine and implement creative strategies leading to customer satisfaction.

  • Identify and establish incentives that motivate employees.

  • Understand, interpret and apply rules, laws, policies, procedures and regulations.

  • Understand and apply management procedures to daily operational activities

  • Exercise judgment when making decisions.

  • Analyze and identify situations and problems, implement solutions and evaluate the outcome, both on a short-term and long-term basis.

  • Communicate effectively, orally and in writing.

  • Prepare reports, correspondences and complaint resolution responses.

  • Interact effectively with various levels within the company and outside representatives.

  • Lead and motivate operational staff.

Major Responsibilities: (Candidate may be required to perform any other job related functions requested by their manager).
  • Handles all contractual services to include administrative functions and information systems.

  • Ensures compliance.

  • Ensures services are provided within budget.

  • Maintains company and agency assets.

  • Provide leadership and support to operations to ensure attainment of TC and client goals and objectives within the established policies that have been set out.

  • Plans and Coordinates activities to ensure productivity and performance.

  • Audits and establishes conformity to established mandated regulations and policies affecting operations.

  • Complies with all of TC safety rules, policies and procedures.

  • Develops quality projects, from inception to end, on time and within mandated scope and budget.

  • Provides leadership and supervision for staff, includes supervisors and training.

  • Works to maintain the integrity of the location and TC.

  • Works as a team member with other managers at this location and other TC locations, including the corporate office.

  • Oversees and provides timely response and service to all operational concerns.

  • Works in cooperation with the Director of Operations to provide the highest quality service for our customers.

  • Monitors operating performance, facilitates problem resolution, and directs efforts to achieve continual improvement in service quality.

Knowledge of:
  • Theories, principles and practices of bus transportation and equipment maintenance operations.

  • Budgets and Cost Control methods.

  • California CHP and DMV laws and procedures.

  • ADA laws and procedures.

  • FTA Substance Abuse policies relating to the transportation industry.

  • Internal and External Customer relations.

  • Motivating employees through both positive and negative disciplinary processes.

  • Administrative principles and methods.

  • Environmental issues affecting transportation programs.

  • Knowledge of computerized scheduling systems A plus

Supervisory Responsibilities
Directly supervises all employees at the Redondo location including Supervisor’s, Dispatchers, Trainers, Driver's, and Utility workers. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience
High school diploma or general education degree (GED); and five years of related experience and/or training; or equivalent combination of education and experience at a managerial/ supervisory level experience in public transportation or any comparable public or private organization. Possess strong track record of management success.

Language Skills
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively with customers or employees of the organization.

Mathematical Skills
Ability to calculate figures and amounts such as discounts, interest, and percentages.

Reasoning Ability
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.

Computer Skills
To perform this job successfully, an individual should have knowledge of Microsoft Office software such as Excel and Word.

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is frequently required to walk. The employee is occasionally required to stand and use hands to finger, handle, or feel. The employee must occasionally lift and/or move up to 25 pounds.

Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is occasionally exposed to fumes or airborne particles and outside weather conditions. The noise level in the work environment is usually moderate.

Transit Job Listing - Project Manager