Transit Systems 2018-04-04 2018-05-09

Assistant General Manager

Company: First Transit View more listings
Location: Baltimore, Maryland
Job Status: Full-time
Job ID: 102687

Job Purpose: Responsible for all transportation activities, including the dispatching of vehicles on schedule, the oversight of the vehicles and Operators while in service, and processing and verifying operations payroll.

Major Responsibilities:

  • Coordinates the dispatching, in service monitoring and turn-in activities involved in daily transit operations.

  • Works with the Maintenance Manger to insure that vehicles dispatched are in proper working conditions.

  • Prepares and verifies operations payroll.

  • Develops manpower requirements for Road Supervisors, Dispatchers, Operators and Service Personnel.

  • Coordinates operations personnel selection, recruitment and training with the Safety Manager.

  • Assists in developing procedure manuals for Dispatchers, Road Supervisors, Operators and Service personnel.

  • Insures accurate and timely collection and reporting of fare box revenue.

  • Assists with preparation of annual budget.

  • Monitors and evaluates Operations activities. Included in the evaluation of activities are the following: Vehicle on time statistics, missed runs, revenue/cost data, total work hours, total pay hours, customer compliant data, accident data, road call data, other operations related functions.

  • Recommends and disciplines operations, personnel.

Experience & Skills Required:
  • Must have Shuttle Operational experience on a Managerial or Supervisory level

  • Proficient in scheduling.

  • Computer literate

  • Strong client relations as well as employee relations skills.

  • Able to quickly learn the financial as well as operational reporting requirements.

  • Minimum five (5) years of public transit experience with increasing responsibilities.

  • Must have knowledge of transit operations, maintenance, and administration.

  • Must have knowledge of Federal Transit Administration (FTA) requirements and guidelines.

  • Must have good communication skills.

Additional information:
The selected applicant will oversee a staff of; 1 Operations Manager, 14 Supervisors, 160 drivers and a DBE Sub-Contractor. There is a Maintenance staff of 7 including a Maintenance Manager, an office staff of 3 and a training staff of 2 including a Safety & Training Manager. The successful candidate will need to be a self-starter, very computer literate and have a strong history of effecting change in a complacent environment.

Transit Job Listing - Assistant General Manager