Transit Systems 2018-01-31 2018-03-07

Assistant Operations Manager

Company: First Transit View more listings
Location: Anaheim, California
Job Status: Full-time
Job ID: 100620

Job Purpose or Scope:
Monitors driver and dispatcher performance and assists employees with any issues. May perform any or all of the tasks below.

Major Responsibilities:

  • Counsels, coaches, and trains drivers and dispatchers. Tracks trip performance measures, route begin on time, performance, incidents, etc.

  • Ensures that drivers are performing assigned duties correctly and safely and that they meet all job related specifications.

  • Prepares operational reports/schedules. Maintains accurate daily records of operations.

  • Dispatches as needed. Reconciles previous day deposits.

  • Responds to customer comments.

  • Other responsibilities may include: road checks, routing, training, signing off on time sheets, and other administrative tasks as required.

  • May assist in driver hiring in accordance with company standards.

Minimum Education & Certifications Required:
  • High school diploma or equivalent

  • Class B CDL

Experience & Skills Required:
  • 1-3 years of transit or related experience.

  • 2-3 years driving experience preferred.

  • Supervisory experience strongly desired.

  • Problem solving and analytical abilities.

  • Ability to verbally communicate with passengers, Drivers, Dispatchers and Road Supervisors including use of a 2-way radio and PA system effectively.

  • Working knowledge of Microsoft Word and Excel.

Physical Requirements & Working Conditions (include amount of travel): Mostly office environment but requires periods of standing walking when in the service area away from the office.

Transit Job Listing - Assistant Operations Manager