Manager of Maintenance

Description:
Plans, directs, and coordinates workload and establishes priorities in the maintenance, repair, overhaul, and cleaning of mass transit vehicles. Oversees supervisory and other personnel engaged in vehicle maintenance. Participates in activities related to labor relations such as discipline and grievance hearings. Develops and implements written standard operating procedures.

This position is considered safety-sensitive and subject to the provisions of the Substance Abuse Program Policy for Safety Sensitive Positions.

Essential Functions:

• Analyzes the workload of the maintenance division and schedules activities; works with supervisors to establish priorities in the maintenance, repair, overhaul, and cleaning of transit vehicles.
• Reviews the previous day’s road calls to ensure proper repairs, in addition to reviewing the 30-day history ensuring proper repairs.
• Analyzes and maintains a wide variety of computerized and paper records, including road call statistics and reasons; breakdown reports by specific manufacturer and equipment type; fuel, oil, and lubricant consumption; vehicle repairs; accumulated engine mileage; tire life, and overhaul status.
• Reviews and analyzes long term out-of-service buses; establishes and implements a plan to get buses out of service greater than ten (10) days, back into passenger service or have/prepare a detailed explanation of cause.
• Assists in establishing a process of accepting and inspecting newly purchased and the disposal of retired vehicles. Establishes and implements various maintenance programs; works collaboratively to establish goals and objectives for the maintenance division.
• Performs regular self-audits to include but not limited to, PM’s, PM sheet revision, engine/chassis wash, WC lift, HVAC, fleet cleanliness, wheel lug nut retorque, interior/exterior bus condition, alternator DC terminal torque check, thread depth and tire wear, destination sign survey, OPR process review, wheel bearing pre-load, and bus fluid consumption.
• Performs random audits of PM’s, PM follow-ups, and road call follow-ups, etc.
• Performs random head counts to ensure personnel are on property and are working productively and efficiently.
• Collaborates with the maintenance analysis to determine root cause of failures plaguing the fleet; implements a plan for improvement; and determines parts and labor needed.
• Assists in managing the maintenance budget; monitors and analyzes daily overtime for maximum productivity.
• Collaborates with Maintenance Supervisors and Material Control (Procurement) to ensure effective forecasting to ensure parts are readily available for timely repairs of all revenue and non-revenue vehicles.
• Analyzes the cause of unscheduled maintenance; implements reduction plans; reviews results; and modifies as needed to attain LYNX on-time performance standards.
• Develops and implements procedures to ensure warranty recovery is maximized; coordinates work with outside agencies and vendors for maximum warranty recovery.
• Drafts specifications for buses, tools, equipment, and support vehicles; consults with the staff of the Procurement Department and Inventory Control to set specifications and review parts and equipment orders.
• Consults with Transportation Division personnel regarding the availability of revenue vehicles and other requirements.
• Supervises staff; monitors the assignment and completion of projects and jobs; and counsels employees on problems affecting work performance. Investigates and documents employee complaints, performance, and behavior issues. Completes Incident Investigation Forms accurately with findings and conclusion and administers corrective action as needed. Participates in disciplinary and/or grievance hearings.
• Meets informally with union officials and/or shop stewards to resolve concerns regarding working conditions in order to avoid formal grievances.
• Applies the provisions of the labor agreement in accordance to LYNX guidelines.
• Enforces and ensures compliance with all Local, State and Federal regulations
• Regular and reliable attendance and punctuality is required as an essential function of the position.
• Performs other duties as may be required or assigned.

• Bachelor’s degree from a regionally or nationally accredited institution with major coursework in vehicle maintenance, mechanical/electrical engineering, business administration or a related field.
• A minimum of five years of experience in public transportation or diesel maintenance to include two years of experience in management
• Additional years of experience in management beyond the minimum required may be substituted for education on a year-for-year basis.

• Supervisory experience in a union environment.
• Three or more years of management experience.

• Visual ability to determine the accuracy, neatness, and thoroughness of work assigned and to make general observations of vehicles.
• The ability to sit for an extended period of time.
• The ability to stand for an extended period.
• The ability to move about on foot to accomplish tasks, particularly for long periods of time.
• The ability to perform repetitive tasks.
• The ability to verbally express or exchange ideas by means of spoken words.

• Knowledge of Federal, State and Local laws pertaining to maintenance, safety, and hazardous waste.
• Knowledge of the methods, principles and procedures, materials, and tools used in the maintenance, repair, and overhaul of heavy-duty vehicles and engines.
• Knowledge of labor agreements and the ability to work through issues with union representatives.
• Knowledge of the principles of quality assurance including preventive maintenance.
• Skilled in vehicle maintenance metrics reporting and proficient with various software applications, including Microsoft Office.
• Skilled in the principles of supervision, training, employee motivation and discipline.
• Ability to execute a preventive maintenance program and recommend program modifications when needed.
• Ability to plan, assign, organize, and review the activities of subordinates.
• Ability to research or investigate technical issues, incidents, people issues, and prepare clear and concise oral and written reports.
• Ability to facilitate teamwork and provide leadership to supervisors and other personnel.
• Ability to analyze and evaluate operations problems and recommend and/or implement effective solutions.
• Ability to exercise sound judgment and become familiar with applicable provisions of the collective bargaining agreement and with LYNX policies and procedures.
• Excellent communication and interpersonal skills, including the ability to establish and maintain positive working relationships with those encountered in the course of work using principles of excellent customer service.
• Must have a professional, courteous demeanor.
• Ability to work in a diverse environment.

• Will report at various hours during nights, weekends, and holidays.
• May need to travel locally.
• Must possess and maintain a valid Florida driver’s license and safe driving record.
• Employees in this position must comply with all requirements of the Federal Transit Administration (FTA) regarding the testing of safety sensitive-employees. This position is considered safety-sensitive under FTA drug and alcohol regulations (49 CFR Part 655).
• LYNX provides the community with much needed public transportation, and it is important for the Agency to resume its services as quickly and as safely as possible in the event of any natural, technological, or human-caused emergency or disaster. This position is considered a mission critical member of LYNX’s emergency preparation and response efforts during an emergency or disaster and as such, requires 24-hour availability in the event of an emergency or disaster.