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• Provides general management oversight of multiple departments including administration, finance, operations, human resources, safety, training, maintenance.

• Ensures adherence to contract requirements.

• Ensures compliance of all company procedures and policies.

• Ensures services are provided within budget and action plans developed and implemented to improve operational efficiencies.

• Maintains company and contractual assets (vehicles, facilities, inventories, tools, and equipment).

• Ensures compliance of local, state, and federal laws and regulation (EPA, OSHA, DOT, ADA, and EEOC).

• Analyzes, prepares, and develops budgets and forecasts.

• Assesses resource needs, problems, and trends and plans accordingly.

• Develops action plans to ensure customer retention.

• Assures a safe working environment.

• Provides and promotes effective communications with customers.

• Provides leadership and guidance to develop location and company bench strength.

• Establishes training goals and requirements for all personnel.

• Satisfies client, corporate, and contractual reporting requirements and needs.

• Assists in technical sales support and develops sales leads.

• Develops budgets and forecasts.

• Maintains strong and positive relationship with labor union(s)

• Regularly attend client board meetings, and other meetings.

Minimum Education & Certifications Required:

• High School Diploma or equivalent required

• Bachelor’s degree in Business or related field strongly preferred.

Experience & Skills Required:

• Three or more years of recent (within the last 5 years) and relevant direct experience managing all aspects of a fixed route public transit service.

• Computer literate with a good working knowledge of Microsoft Excel and Word.

• Must have evidence of building solid relationships with supervisors, peers, and subordinates.

• Excellent communication skills.

• Demonstrated ability to build and continuously motivate highly effective teams.

• Successful track record in managing budgets and/or P&L responsibility.

• Ability to interface with using agencies, directors, elected officials, operators, and all levels of hourly and salaried employees, including senior management.

• Must be a self-starter able to obtain successful results without supervision.