Transit Systems 2017-08-31 2017-10-05

General Manager

Company: First Transit View more listings
Location: Pittsburgh, Pennsylvania
Job Status: Full-time
Job ID: 95548
Website: https://apply.firstgroupcareers.com/vacancy/12369/description

Job Description

  • Hands-on direction of call taking, scheduling and dispatch functions for a paratransit operation using paratransit software.

  • Ensures services are provided within budget and action plans developed and implemented to improve operational efficiencies.

  • Maintains company and contractual assets (vehicles, facilities, inventories, tools, and equipment).

  • Ensures compliance of local, state, and federal laws and regulation (EPA, OSHA, DOT, ADA, and EEOC).

  • Analyzes, prepares, and develops budgets and forecasts.

  • Assesses resource needs, problems, and trends and plans accordingly.

  • Develops action plans to ensure customer satisfaction and retention.

  • Assures a safe working environment.

  • Provides and promotes effective communications with client and customers.

  • Provides leadership and guidance to develop employee performance, location performance and location bench strength (cross training).

  • Establishes training goals and requirements for all personnel.

  • Satisfies client, corporate, and contractual reporting requirements and needs.

  • Develops budgets and forecasts.


Minimum Education & Certifications Required:
  • High School Diploma or equivalent required

  • Bachelor’s degree in Business or related field strongly preferred.


Experience & Skills Required:
  • Minimum 5 years fleet management/maintenance leadership experience.

  • Computer literate with a good working knowledge of Microsoft Excel and Word.

  • Must have evidence of building solid relationships with supervisors, peers, and subordinates.

  • Excellent communication skills.

  • Demonstrated ability to build and continuously motivate highly effective teams.

  • Successful track record in managing budgets and/or P&L responsibility.

  • Ability to interface with using agencies, directors, elected officials, operators, and all levels of hourly and salaried employees, including senior management.

  • Must be a self-starter able to obtain successful results without supervision.


Job Listing - General Manager